Error message when you use the Windows Server 2008 Failover Cluster Management console together with a Windows Server 2008 SP2-based failover cluster: "This feature is only supported with Windows Server 2008 Enterprise and Datacenter servers"

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Article ID: 958983 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario. On a computer that is running the RTM version of Windows Server 2008 or Windows Vista Service Pack 1 (SP1), you use the Windows Server 2008 Failover Cluster Management console to connect to a failover cluster that is running Windows Server 2008 Service Pack 2 (SP2). However, when you try to perform certain operations in the Failover Cluster Management console, you may receive the following error message:
This feature is only supported with Windows Server 2008 Enterprise and Datacenter servers
This issue occurs when you try to perform one of the following operations:
  • Manage a cluster
  • Create a cluster
  • Validate a configuration
  • Add a node

CAUSE

This issue occurs during the version-checking process in the Windows Server 2008 Failover Cluster Management console.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix, you must run the one of the following:
  • The Datacenter edition of Windows Server 2008
  • The Enterprise edition of Windows Server 2008
  • Windows Vista SP1 with Remote Server Administration Toolkit (RSAT) installed

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information note

The MANIFEST files (.manifest) and MUM files (.mum) installed for each environment are listed separately . MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Vista and Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Failoverclusters.objectmodel.resources.dll6.0.6001.2231361,44020-Nov-200809:12x86
Failoverclusters.objectmodel.dll6.0.6001.22313502,78420-Nov-200808:53x86
Failoverclusters.snapin.resources.dll6.0.6001.22313974,84820-Nov-200809:12x86
Failoverclusters.snapin.dll6.0.6001.223131,679,36020-Nov-200808:53x86
Cprepsrv.exe6.0.6001.22313524,80020-Nov-200808:48x86
Failoverclusters.common.resources.dll6.0.6001.22313172,03220-Nov-200809:12x86
Clusres.dll6.0.6001.22313912,89620-Nov-200808:48x86
Failoverclusters.wizards.dll6.0.6001.22313577,53620-Nov-200808:53x86
Failoverclusters.wizards.resources.dll6.0.6001.22313249,85620-Nov-200809:12x86
Clnetcfg.dll6.0.6001.22313461,31220-Nov-200808:48x86
Failoverclusters.common.dll6.0.6001.223133,268,60820-Nov-200808:53x86
For all supported x64-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Failoverclusters.objectmodel.resources.dll6.0.6001.2231361,44020-Nov-200810:21x86
Failoverclusters.objectmodel.dll6.0.6001.22313509,44020-Nov-200810:12x64
Failoverclusters.snapin.resources.dll6.0.6001.22313974,84820-Nov-200810:21x86
Failoverclusters.snapin.dll6.0.6001.223131,679,36020-Nov-200810:12x86
Cprepsrv.exe6.0.6001.22313672,25620-Nov-200810:07x64
Failoverclusters.common.resources.dll6.0.6001.22313172,03220-Nov-200810:21x86
Clusres.dll6.0.6001.223131,154,04820-Nov-200810:09x64
Failoverclusters.wizards.dll6.0.6001.22313577,53620-Nov-200810:12x86
Failoverclusters.wizards.resources.dll6.0.6001.22313249,85620-Nov-200810:21x86
Clnetcfg.dll6.0.6001.22313659,45620-Nov-200810:09x64
Failoverclusters.common.dll6.0.6001.223133,268,60820-Nov-200810:12x86
For all supported Itanium-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Failoverclusters.objectmodel.resources.dll6.0.6001.2231361,44020-Nov-200810:34x86
Failoverclusters.objectmodel.dll6.0.6001.22313546,81620-Nov-200810:44IA-64
Failoverclusters.snapin.resources.dll6.0.6001.22313974,84820-Nov-200810:34x86
Failoverclusters.snapin.dll6.0.6001.223131,679,36020-Nov-200810:45x86
Cprepsrv.exe6.0.6001.223131,000,44820-Nov-200810:17IA-64
Failoverclusters.common.resources.dll6.0.6001.22313172,03220-Nov-200810:34x86
Clusres.dll6.0.6001.223131,914,88020-Nov-200810:22IA-64
Failoverclusters.wizards.dll6.0.6001.22313577,53620-Nov-200810:46x86
Failoverclusters.wizards.resources.dll6.0.6001.22313249,85620-Nov-200810:34x86
Clnetcfg.dll6.0.6001.22313979,96820-Nov-200810:22IA-64
Failoverclusters.common.dll6.0.6001.223133,268,60820-Nov-200810:44x86

WORKAROUND

To work around the issue, use one of the following methods.

Method 1

Use the Cluster.exe utility. Most operations that cause this error can be performed by using this utility.

Note You cannot validate a configuration by using this utility.

Method 2

to manage the cluster, use the Failover Cluster Management console on a computer that is running Windows Server 2008 SP2 or Windows Vista SP2.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

The Windows Server 2008 Failover Cluster Management console is included with Windows Server 2008 Enterprise and Data Center editions. You can also install the console in Windows Vista SP1 from the Remote Server Administration Toolkit (RSAT). This update resolves this issue for the Failover Cluster Management console in both Windows Server 2008 RTM and Windows Vista SP1.

Note Service Pack 1 is integrated into the RTM version of Windows Server 2008.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Vista

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_for_kb958983_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable10,26820-Nov-200819:40Not Applicable
Package_for_kb958983_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43220-Nov-200819:40Not Applicable
Package_for_kb958983_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable21,60020-Nov-200819:40Not Applicable
Package_for_kb958983_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42420-Nov-200819:40Not Applicable
Package_for_kb958983_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable22,09920-Nov-200819:40Not Applicable
Package_for_kb958983_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43220-Nov-200819:40Not Applicable
X86_failoverclusters.objectmodel.resources_31bf3856ad364e35_6.0.6001.22313_en-us_20c5c51d29717ecd.manifestNot Applicable3,54720-Nov-200810:12Not Applicable
X86_failoverclusters.objectmodel_31bf3856ad364e35_6.0.6001.22313_none_8427f482ec21b9f6.manifestNot Applicable7,97320-Nov-200809:39Not Applicable
X86_failoverclusters.snapin.resources_31bf3856ad364e35_6.0.6001.22313_en-us_1a9ed2289e38a76c.manifestNot Applicable3,54020-Nov-200810:13Not Applicable
X86_failoverclusters.snapin_31bf3856ad364e35_6.0.6001.22313_none_03298ef661337beb.manifestNot Applicable4,09220-Nov-200809:39Not Applicable
X86_microsoft-windows-f..cluster-agentserver_31bf3856ad364e35_6.0.6001.22313_none_38966a3476ef61e3.manifestNot Applicable31,28220-Nov-200809:40Not Applicable
X86_microsoft-windows-f..ed-common.resources_31bf3856ad364e35_6.0.6001.22313_en-us_da101f58420fe699.manifestNot Applicable3,59620-Nov-200810:11Not Applicable
X86_microsoft-windows-f..overcluster-clusres_31bf3856ad364e35_6.0.6001.22313_none_c15c70b4b61e4b16.manifestNot Applicable10,99320-Nov-200809:39Not Applicable
X86_microsoft-windows-f..overcluster-wizards_31bf3856ad364e35_6.0.6001.22313_none_40d4b80f1bc898f7.manifestNot Applicable3,08520-Nov-200809:44Not Applicable
X86_microsoft-windows-f..r-wizards.resources_31bf3856ad364e35_6.0.6001.22313_en-us_c74f792b7c2e2daa.manifestNot Applicable3,56120-Nov-200810:11Not Applicable
X86_microsoft-windows-f..ster-managed-common_31bf3856ad364e35_6.0.6001.22313_none_5c5567f9af89828e.manifestNot Applicable6,23120-Nov-200809:43Not Applicable
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_failoverclusters.objectmodel.resources_31bf3856ad364e35_6.0.6001.22313_en-us_7ce460a0e1cef003.manifestNot Applicable3,55520-Nov-200810:34Not Applicable
Amd64_failoverclusters.objectmodel_31bf3856ad364e35_6.0.6001.22313_none_e0469006a47f2b2c.manifestNot Applicable8,00520-Nov-200811:12Not Applicable
Amd64_failoverclusters.snapin.resources_31bf3856ad364e35_6.0.6001.22313_en-us_76bd6dac569618a2.manifestNot Applicable3,54820-Nov-200810:34Not Applicable
Amd64_failoverclusters.snapin_31bf3856ad364e35_6.0.6001.22313_none_5f482a7a1990ed21.manifestNot Applicable4,10020-Nov-200811:11Not Applicable
Amd64_fb5985d1d93676828af0fd3fa9a43aa4_31bf3856ad364e35_6.0.6001.22313_none_81cb1142fbe7ce0e.manifestNot Applicable71520-Nov-200819:40Not Applicable
Amd64_fef9e3d144a9e58e23dcb31db44a7fbb_31bf3856ad364e35_6.0.6001.22313_none_e3db1d71f47e9ab9.manifestNot Applicable73020-Nov-200819:40Not Applicable
Amd64_microsoft-windows-f..cluster-agentserver_31bf3856ad364e35_6.0.6001.22313_none_94b505b82f4cd319.manifestNot Applicable31,31220-Nov-200811:12Not Applicable
Amd64_microsoft-windows-f..ed-common.resources_31bf3856ad364e35_6.0.6001.22313_en-us_362ebadbfa6d57cf.manifestNot Applicable3,60420-Nov-200810:33Not Applicable
Amd64_microsoft-windows-f..overcluster-clusres_31bf3856ad364e35_6.0.6001.22313_none_1d7b0c386e7bbc4c.manifestNot Applicable11,04720-Nov-200811:11Not Applicable
Amd64_microsoft-windows-f..overcluster-wizards_31bf3856ad364e35_6.0.6001.22313_none_9cf35392d4260a2d.manifestNot Applicable3,09120-Nov-200811:17Not Applicable
Amd64_microsoft-windows-f..r-wizards.resources_31bf3856ad364e35_6.0.6001.22313_en-us_236e14af348b9ee0.manifestNot Applicable3,56920-Nov-200810:33Not Applicable
Amd64_microsoft-windows-f..ster-managed-common_31bf3856ad364e35_6.0.6001.22313_none_b874037d67e6f3c4.manifestNot Applicable6,25120-Nov-200811:16Not Applicable
Package_for_kb958983_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable9,65820-Nov-200819:40Not Applicable
Package_for_kb958983_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,44020-Nov-200819:40Not Applicable
Package_for_kb958983_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable21,78820-Nov-200819:40Not Applicable
Package_for_kb958983_sc~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43220-Nov-200819:40Not Applicable
Package_for_kb958983_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable22,29120-Nov-200819:40Not Applicable
Package_for_kb958983_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,44020-Nov-200819:40Not Applicable
Additional files for all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_failoverclusters.objectmodel.resources_31bf3856ad364e35_6.0.6001.22313_en-us_20c76913296f87c9.manifestNot Applicable3,55020-Nov-200811:57Not Applicable
Ia64_failoverclusters.objectmodel_31bf3856ad364e35_6.0.6001.22313_none_84299878ec1fc2f2.manifestNot Applicable7,98920-Nov-200812:14Not Applicable
Ia64_failoverclusters.snapin.resources_31bf3856ad364e35_6.0.6001.22313_en-us_1aa0761e9e36b068.manifestNot Applicable3,54320-Nov-200811:58Not Applicable
Ia64_failoverclusters.snapin_31bf3856ad364e35_6.0.6001.22313_none_032b32ec613184e7.manifestNot Applicable4,09620-Nov-200812:14Not Applicable
Ia64_microsoft-windows-f..cluster-agentserver_31bf3856ad364e35_6.0.6001.22313_none_38980e2a76ed6adf.manifestNot Applicable31,29720-Nov-200812:14Not Applicable
Ia64_microsoft-windows-f..ed-common.resources_31bf3856ad364e35_6.0.6001.22313_en-us_da11c34e420def95.manifestNot Applicable3,59920-Nov-200811:57Not Applicable
Ia64_microsoft-windows-f..overcluster-clusres_31bf3856ad364e35_6.0.6001.22313_none_c15e14aab61c5412.manifestNot Applicable11,02020-Nov-200812:13Not Applicable
Ia64_microsoft-windows-f..overcluster-wizards_31bf3856ad364e35_6.0.6001.22313_none_40d65c051bc6a1f3.manifestNot Applicable3,08820-Nov-200812:18Not Applicable
Ia64_microsoft-windows-f..r-wizards.resources_31bf3856ad364e35_6.0.6001.22313_en-us_c7511d217c2c36a6.manifestNot Applicable3,56420-Nov-200811:57Not Applicable
Ia64_microsoft-windows-f..ster-managed-common_31bf3856ad364e35_6.0.6001.22313_none_5c570befaf878b8a.manifestNot Applicable6,24120-Nov-200812:17Not Applicable
Package_for_kb958983_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable5,83620-Nov-200819:40Not Applicable
Package_for_kb958983_sc~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42720-Nov-200819:40Not Applicable
Package_for_kb958983_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable6,81320-Nov-200819:40Not Applicable
Package_for_kb958983_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43520-Nov-200819:40Not Applicable

Properties

Article ID: 958983 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Vista Service Pack 1
Keywords: 
kbclustering kbautohotfix kbexpertiseadvanced kbfix kbsurveynew kbqfe KB958983

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