Article ID: 959074 - View products that this article applies to.
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When you log onto a server running Windows Server 2003 with an account that has a home drive configured and you are using software restriction policy enforcement set to “all software files”, you may observe invalid path queries across the network when a DLL is loaded by Explorer.exe or MMC.exe, for example opening the Start menu, refreshing the Desktop or using any administrative tools. The invalid path queries can be seen in a network trace or in a process monitor capture.
A network trace or process monitor capture will show the UNC path to the home drive appended with two question marks (??) and then the path to the DLL in the system 32 directory. The following are two examples:
The request will fail with some type of invalid syntax or path not found error.
Additionally, if the home drive is across a WAN network you may experience a delay each time explorer.exe or MMC.exe loads a DLL. The delay experienced will be dependent on the amount of network latency between the server you are logged into and the server holding the home drive.
This problem occurs when the software restriction policy enforcement is set to “all software files”, the reason is that the server will check each DLL to verify the user is allowed to run/load that DLL.
The invalid path names are caused by a problem in advapi32.dll
To work around this issue:
1. Go into the Group Policy Object that defines the software restriction policy.
2. Using Group Policy Object Editor navigate to the software restriction settings “User Configuration > Windows Settings > Security Settings > Software Restriction Policies”
3. Find the object named “Enforcement” in the right hand window pane, right click on it and select properties.
4. Under the section “Apply software restriction policies to the following:” select the first option “All software files except libraries (such as DLLs)” which is the default option.
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Article ID: 959074 - Last Review: October 20, 2008 - Revision: 1.0
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