FIX: Error message when you install Cumulative Update 10, Cumulative Update 9, or security update 954606 (security bulletin MS08-052) for SQL Server 2005 Service Pack 2 on a drive that uses the FAT32 file system: "Unexpected Error Occurred"

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Article ID: 959132 - View products that this article applies to.
Bug #: 50003920 (SQL Hotfix)
Bug #: 50003783 (SQL Hotfix)
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SYMPTOMS

When you install Cumulative Update 10, Cumulative Update 9, or security update 954606 (security bulletin MS08-052) for Microsoft SQL Server 2005 Service Pack 2 (SP2) on a drive that uses the FAT32 file system, you receive the following error message:
Unexpected Error Occurred
Additionally, the Hotfix.dmp file is generated in the following folder:
drive:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
Note This problem does not occur if the drive uses the NTFS file system.

RESOLUTION

Cumulative update information

SQL Server 2005 Service Pack 2

The fix for this issue was first released in Cumulative Update 11. For more information about how to obtain this cumulative update package for SQL Server 2005 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:
958735 Cumulative update package 11 for SQL Server 2005 Service Pack 2
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2005 fix release. Microsoft recommends that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
937137 The SQL Server 2005 builds that were released after SQL Server 2005 Service Pack 2 was released
Microsoft SQL Server 2005 hotfixes are created for specific SQL Server service packs. You must apply a SQL Server 2005 Service Pack 2 hotfix to an installation of SQL Server 2005 Service Pack 2. By default, any hotfix that is provided in a SQL Server service pack is included in the next SQL Server service pack.

SQL Server 2005 Service Pack 3

Important You must use this fix if you are running SQL Server 2005 Service Pack 3.

The fix for this issue was also later released in Cumulative Update 1 for SQL Server 2005 Service Pack 3. For more information about this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
959195 Cumulative update package 1 for SQL Server 2005 Service Pack 3
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2005 fix release. Microsoft recommends that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
960598 The SQL Server 2005 builds that were released after SQL Server 2005 Service Pack 3 was released
Microsoft SQL Server 2005 hotfixes are created for specific SQL Server service packs. You must apply a SQL Server 2005 Service Pack 3 hotfix to an installation of SQL Server 2005 Service Pack 3. By default, any hotfix that is provided in a SQL Server service pack is included in the next SQL Server service pack.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Note This hotfix is build number 9.00.3295 of SQL Server 2005.

Prerequisites

You must have SQL Server 2005 SP2 installed to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
SQL Server 2005, x86
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Sqlse.rll1.4.1568.054,27218-Oct-200815:36
Sqlstpcustomdll.rll1.4.1568.012,28818-Oct-200815:36
HotFix.exe1.4.1568.02,532,35218-Oct-200811:37
SQL Server 2005, x64
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Sqlse.rll1.4.1568.054,27218-Oct-200815:36
Sqlstpcustomdll.rll1.4.1568.012,28818-Oct-200815:36
HotFix.exe1.4.1568.03,848,19219-Oct-200812:54
SQL Server 2005, IA-64
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Sqlse.rll1.4.1568.053,24818-Oct-200815:52
Sqlstpcustomdll.rll1.4.1568.011,26418-Oct-200815:52
HotFix.exe1.4.1568.09,176,57619-Oct-200812:16

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

REFERENCES

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 959132 - Last Review: October 8, 2011 - Revision: 5.0
APPLIES TO
  • Microsoft SQL Server 2005 Enterprise Edition
  • Microsoft SQL Server 2005 Developer Edition
  • Microsoft SQL Server 2005 Standard Edition
  • Microsoft SQL Server 2005 Workgroup Edition
Keywords: 
kbautohotfix kbexpertiseadvanced kbfix kbsurveynew kbqfe KB959132

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