The print options that you specify in an application may be ignored in the print output when you print a document from a client computer that runs an x64 version of Windows Vista or Windows Server 2008

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Article ID: 959203 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You print a document from a client computer that runs an x64 version of Windows Vista or Windows Server 2008.
  • You print to a shared printer that is hosted on a print server that runs an x64 version of Windows Server 2003.
  • Print rendering occurs on the server side.
  • You applied some print options in the application that prints the document.
In this scenario, the print options that you specified may be ignored in the print output. This usually occurs when you print documents in Microsoft Office applications, such as Microsoft Office Word or Microsoft Office PowerPoint. However, this problem may occur in any application that uses the ResetDC function to set the preferences for a print job.

Note The problem does not occur in any of the following scenarios:
  • You print from a client computer that runs a 32-bit version of Windows Vista to a print server that runs a 32-bit version of Windows Server 2003.
  • You print from a client computer that runs an x64 version of Windows Server 2003 to a print server that runs an x64 version of Windows Vista.
  • Print rendering occurs on the client side instead of on the server side.

RESOLUTION

To resolve this problem, apply this hotfix on the client computer.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix on a Windows Vista-based computer, you must have Windows Vista Service Pack 1 installed on the computer. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
No prerequisites are required for Windows Server 2008-based computers.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File information notes for Windows Vista and Windows Server 2008

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.0.6001.22xxxWindows Vista SP1 and Windows Server 2008 SP1SP1LDR
  • Service Pack 1 is integrated into Windows Server 2008.
  • The MANIFEST files (.manifest) and MUM files (.mum) installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Vista and Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Printcom.dll6.0.6001.2229644,54428-Oct-200804:50x64
Win32spl.dll6.0.6001.22296660,48028-Oct-200804:50x64
Printcom.dll6.0.6001.2229637,88828-Oct-200804:33x86
Win32spl.dll6.0.6001.22296443,39228-Oct-200804:33x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Print rendering may occur either on the client or on the print server, depending on your actual configuration. You can check whether a print job is rendered on the client side or on the server side by pausing the print queue and checking the properties of the print job. If the data type of the print job is EMF, print rendering occurs on the server side. If the data type is RAW, print rendering occurs on the client side. For more information about the rendering mechanism, download and refer to the "Windows Point and Print Technical Overview" document on the following Microsoft Web site:
http://www.microsoft.com/windowsserver2003/techinfo/overview/pointandprint.mspx
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2008 and Windows Vista

Additional files for all supported x64-based versions of Windows Vista and Windows Server 2008

Collapse this tableExpand this table
File nameAmd64_09b52321715139f6dc748e6a037da89b_31bf3856ad364e35_6.0.6001.22296_none_b118721438fdcacd.manifest
File versionNot applicable
File size1,086
Date (UTC)28-Oct-2008
Time (UTC)20:00
PlatformNot applicable
File nameAmd64_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.0.6001.22296_none_95c0275e42a8a59c.manifest
File versionNot applicable
File size48,362
Date (UTC)28-Oct-2008
Time (UTC)06:00
PlatformNot applicable
File namePackage_1_for_kb959203~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size2,215
Date (UTC)28-Oct-2008
Time (UTC)20:00
PlatformNot applicable
File namePackage_2_for_kb959203~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size2,051
Date (UTC)28-Oct-2008
Time (UTC)20:00
PlatformNot applicable
File namePackage_3_for_kb959203~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size2,038
Date (UTC)28-Oct-2008
Time (UTC)20:00
PlatformNot applicable
File namePackage_for_kb959203_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,375
Date (UTC)28-Oct-2008
Time (UTC)20:00
PlatformNot applicable
File namePackage_for_kb959203_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,438
Date (UTC)28-Oct-2008
Time (UTC)20:00
PlatformNot applicable
File namePackage_for_kb959203_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,416
Date (UTC)28-Oct-2008
Time (UTC)20:00
PlatformNot applicable
File namePackage_for_kb959203_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,430
Date (UTC)28-Oct-2008
Time (UTC)20:00
PlatformNot applicable
File namePackage_for_kb959203_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,433
Date (UTC)28-Oct-2008
Time (UTC)20:00
PlatformNot applicable
File namePackage_for_kb959203_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,438
Date (UTC)28-Oct-2008
Time (UTC)20:00
PlatformNot applicable
File nameWow64_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.0.6001.22296_none_a014d1b077096797.manifest
File versionNot applicable
File size49,128
Date (UTC)28-Oct-2008
Time (UTC)05:16
PlatformNot applicable

Properties

Article ID: 959203 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Windows Vista Business 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Service Pack 1
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Standard without Hyper-V
Keywords: 
kbautohotfix kbexpertiseinter kbbug kbfix kbqfe KB959203

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