You cannot disconnect a Web proxy session when you remotely manage ISA Server 2006 by using the ISA Server Management console

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Article ID: 959331 - View products that this article applies to.
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SYMPTOMS

You remotely manage a Microsoft Internet Security and Acceleration (ISA) Server 2006 computer or an ISA Server 2006 array by using the ISA Server Management console. On the Monitoring tab, you can list active sessions. However, if you try to disconnect a Web proxy session, the action fails, and you receive the following error message:
The task was not activated. The specified service does not exist as an installed service.

CAUSE

The ISA Server Management console calls ISA Server by using remote procedure call (RPC). This problem occurs because the ISA Server Management console uses an invalid remote server name when it calls ISA server.

RESOLUTION

To resolve this problem, apply the hotfix that is mentioned in the following Microsoft Knowledge Base article:
960148 Description of the ISA Server 2006 hotfix package: November 19, 2008
Note You must install this hotfix on both the computer that is running the ISA Server and the computer that is running the ISA Server Management console.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

REFERENCES

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 959331 - Last Review: January 21, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft Internet Security and Acceleration Server 2006 Service Pack 1, when used with:
    • Microsoft Internet Security and Acceleration Server 2006 Standard Edition
    • Microsoft Internet Security and Acceleration Server 2006 Enterprise Edition
Keywords: 
kbexpertiseinter kbqfe kbfix kbsurveynew KB959331

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