Article ID: 959334 - View products that this article applies to.
In a document, you set the font to Arial Black, and you set the font style as bold. However, when you open the document on a Windows XP Service Pack 3 (SP3)-based computer, the same text has the font set to Arial Black and the font style is set to italic.
This problem also occurs on a Windows XP Service Pack 2 (SP2)-based computer that has hotfix 892598 installed.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
PrerequisitesTo apply this hotfix, you must have Windows XP Service Pack 3 installed on the computer. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322389/ )How to obtain the latest Windows XP service pack
Restart requirementYou must restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows XP with Service Pack 3, x86-based versions
Collapse this tableExpand this table
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/892598/ )The middle dot character is not centered correctly if you use the Arial Black font or the Impact font on a Windows XP-based computer or on a Windows 2000-based computer with Service Pack 4
Article ID: 959334 - Last Review: June 21, 2014 - Revision: 3.0
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