An increase in database size is generated unexpectedly when IMAP4 users use a Copy command in Exchange 2007

Article translations Article translations
Article ID: 959397 - View products that this article applies to.
Expand all | Collapse all

SYMPTOMS

In Microsoft Exchange Server 2007, you may set a storage limitation for users so that the database has a suitable size and performance. However, when IMAP4 users use a Copy command that copies items from a folder to another folder in the mailbox, an increase in database size is unexpectedly generated. The user's mailbox may exceed the send or receive limitation.

CAUSE

Exchange Server 2007 does not perform a storage size check during the Copy command.

RESOLUTION

To resolve this problem, install Update Rollup 7 for Exchange 2007 Service Pack 1. For more information about Update Rollup 7 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 7 for Exchange Server 2007 Service Pack 1
For more information about how to install the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 959397 - Last Review: March 18, 2009 - Revision: 1.1
APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 1, when used with:
    • Microsoft Exchange Server 2007 Standard Edition
    • Microsoft Exchange Server 2007 Enterprise Edition
Keywords: 
kbexpertiseadvanced kbhotfixrollup kbsurveynew kbhotfixserver kbqfe KB959397

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com