Article ID: 959460 - View products that this article applies to.
RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.
When you are sequencing Adobe Reader 7.x or 8.x using Microsoft Application Virtualization, you encounter the following error when you are starting the monitoring phase:
"AdbeRdr709_en_US.exe has encountered a problem and needs to close. We are sorry for the inconvenience."
This is due to an incompatibility of the NETOP FEAD Optimizer installer with the Application Virtualization Sequencer.
The current workaround is to extract the files out to a temporary directory and launch the .MSI executable during the monitoring phase.
The issue of attempting to monitor Adobe Acrobat Reader 7 and Reader 8 installation for sequencing the application has been addressed in the Application Virtualization System, ver. 4.5 Release Notes' "Application Virtualization Sequencer – Monitoring Installation" and its Workaround.
MICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY OR ACCURACY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE (THE “MATERIALS”) FOR ANY PURPOSE. THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.
Article ID: 959460 - Last Review: October 30, 2008 - Revision: 1.0
Contact us for more help