Article ID: 959572 - Last Review: January 20, 2012 - Revision: 2.2

The "Source Campaign" field on an opportunity is not populated when you convert a campaign response in Microsoft Dynamics CRM 4.0

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SYMPTOMS

When you convert a campaign response in Microsoft Dynamics CRM 4.0, you can select the option to convert an existing lead to a new account that has an opportunity. However, the Source Campaign field on the opportunity is not populated.

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RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

949256 (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (http://support.microsoft.com/kb/824684/LN/ ) Description of the standard terminology that is used to describe Microsoft software updates

For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:

887283 (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards

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