Article ID: 959633
Consider the following scenario. In the printing preferences for a printer, you select the staple type to be applied on the printer. In Microsoft Office Outlook 2003, you try to print multiple copies of an e-mail message by using the printer. Each copy of the e-mail message is more than one page. In this scenario, all the copies of the e-mail message are stapled together. You expect each copy of the e-mail message to be stapled individually.
Note This issue does not occur for e-mail messages that are formatted as HTML.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
To resolve this problem, apply hotfix package 959628, and then configure the HonorCopying registry entry to enable the hotfix package. To do this, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.
Article ID: 959633 - Last Review: June 21, 2014 - Revision: 1.0
Contact us for more help