Article ID: 959745 - View products that this article applies to.
In an Exchange 2003 environment, a standard windows user account that has been delegated "Exchange View-Only Administrator" permissions by using the Exchange Administration Delegation Wizard at the organization level. You expect that the Exchange View-Only Administrator can view the Exchange configuration only. However, the standard windows user account can read the contents of any message in a mailbox store in the organization unexpectedly. For example, this Exchange View-Only Administrator can access the contents of the other users' mailboxes by using the PFDavAdmin tool.
This issue occurs when the Exchange View-Only Administrator uses an administrative application to access the Exchange data. In this scenario, the View-Only Administrator has read access to all objects in the Exchange store. No additional checks are performed.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
PrerequisitesThis hotfix requires Microsoft Exchange Server 2003 Service Pack 2 to be installed on the server because of file dependencies. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/836993/ )How to obtain the latest service packs for Exchange Server 2003
Restart requirementYou do not have to restart the computer after you apply this hotfix. However, the following services are restarted automatically when you apply this hotfix:
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
Hotfix installation informationImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
After you install the hotfix, you have to create the Restrict View-Only Administrator Access Right registry entry on the Exchange server for this hotfix to work. If you do not create this registry entry, or if the registry setting is set to zero, View-Only Administrators will still be able to access mailbox contents in a mailbox store. To set the registry entry, follow these steps:
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
For more information about administrative applications, visit the following Web site and see the "Determining the Type of Client Application" section and the "Determining the Type of User" section:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 959745 - Last Review: March 27, 2009 - Revision: 1.0