You cannot send Start TLS requests from a computer that is running Windows Server 2003 or Windows XP or Windows Vista to a server that is running OpenLDAP Software

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Article ID: 959873 - View products that this article applies to.
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SYMPTOMS

You have a computer that is running Windows Server 2003 or Windows XP Professional x64 Edition. When you send Start TLS requests from the computer to a server that is running OpenLDAP Software, and the connection uses the 389 port, you receive an error message. For example, when you use the LDP.exe tool to send Start TLS requests to a server that is running OpenLDAP Software, you receive the following error message:
ldap_start_tls_s(ld, &retValue, result, SvrCtrls, ClntCtrls)
Error " "0x1>:ldap_start_tls_s() failed: Operations Error
Server Returned: 0x0: Success
Server error: <empty>

Note The problem only occurs when you connect to a server that is running OpenLDAP Software. The problem does not occur when you connect from a Windows Server 2003-based server to a Windows domain controller.

CAUSE

Lightweight Directory Access Protocol (LDAP) clients that are running Windows Server 2003 or Windows XP Professional x64 Edition require that the LDAP servers respond to the responsename field, based on Request for Comments (RFC) 2830. However, OpenLDAP Software follows RFC 4510, RFC 4511, and RFC 4513 in which the responsename field is not required. Therefore, you cannot send Start TLS requests because OpenLDAP Software does not respond to this field.

RESOLUTION

Hotfix for Windows Server 2003

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, you must have Windows Server 2003 Service Pack 1 or Windows Server 2003 Service Pack 2 installed on the computer.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003 with Service Pack 1, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Wldap32.dll5.2.3790.3250179,20020-Nov-200810:12x86
Windows Server 2003 with Service Pack 1, x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Wldap32.dll5.2.3790.3250399,87220-Nov-200808:54x64SP1Not Applicable
Wwldap32.dll5.2.3790.3250179,20020-Nov-200808:54x86SP1WOW
Windows Server 2003 with Service Pack 1, Itanium-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Wldap32.dll5.2.3790.3250454,65620-Nov-200808:57IA-64SP1Not Applicable
Wwldap32.dll5.2.3790.3250179,20020-Nov-200808:57x86SP1WOW
Windows Server 2003 with Service Pack 2, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Wldap32.dll5.2.3790.4413179,71220-Nov-200810:34x86
Windows Server 2003 with Service Pack 2, x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Wldap32.dll5.2.3790.4413399,87220-Nov-200809:18x64SP2Not Applicable
Wwldap32.dll5.2.3790.4413179,71220-Nov-200809:18x86SP2WOW
Windows Server 2003 with Service Pack 2, Itanium-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Wldap32.dll5.2.3790.4413454,65620-Nov-200809:16IA-64SP2Not Applicable
Wwldap32.dll5.2.3790.4413179,71220-Nov-200809:17x86SP2WOW

Hotfix for Windows XP

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, the computer must be running Windows XP SP2 or later version.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows XP with SP2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Wldap32.dll5.1.2600.3507172,03208-Jan-200914:57x86
Windows XP with SP3
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Wldap32.dll5.1.2600.5740172,03208-Jan-200914:49x86
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Wldap32.dll5.2.3790.3250399,87220-Nov-200808:54x64SP1Not Applicable
Wwldap32.dll5.2.3790.3250179,20020-Nov-200808:54x86SP1WOW
Windows XP Professional x64 Edition with Service Pack 2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Wldap32.dll5.2.3790.4413399,87220-Nov-200809:18x64SP2Not Applicable
Wwldap32.dll5.2.3790.4413179,71220-Nov-200809:18x86SP2WOW

Hotfix for Windows Vista

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, the computer must be running Windows Vista SP1 or later version.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, x86 Edition
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Wldap32.dll6.0.6001.22367289,28003-Feb-200905:48x86
Collapse this tableExpand this table
File namePackage_1_for_kb959873~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,779
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_2_for_kb959873~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,946
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_3_for_kb959873~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,784
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_4_for_kb959873~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,784
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_for_kb959873_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,367
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_for_kb959873_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_for_kb959873_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,421
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_for_kb959873_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,423
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_for_kb959873_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_for_kb959873_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_for_kb959873_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,422
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_for_kb959873_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File nameX86_1adaf137fe3df564bc75090572e29dc0_31bf3856ad364e35_6.0.6001.22367_none_93c07228c6b26518.manifest
File versionNot Applicable
File size699
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File nameX86_microsoft-windows-ldap-client_31bf3856ad364e35_6.0.6001.22367_none_f38c0aac6fb3a6fa.manifest
File versionNot Applicable
File size15,965
Date (UTC)03-Feb-2009
Time (UTC)06:16
PlatformNot Applicable

Windows Vista, x64 Edition
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Wldap32.dll6.0.6001.22367328,70403-Feb-200906:11x64
Wldap32.dll6.0.6001.22367289,28003-Feb-200905:48x86
Collapse this tableExpand this table
File nameAmd64_02674aa2ed7fb30ed3136abf9332c0ae_31bf3856ad364e35_6.0.6001.22367_none_75eef87f58f15fb9.manifest
File versionNot Applicable
File size1,046
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File nameAmd64_358278ba99c8651d2168b5a8c75cce76_31bf3856ad364e35_6.0.6001.22367_none_f2cb6e62ef21e189.manifest
File versionNot Applicable
File size703
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File nameAmd64_microsoft-windows-ldap-client_31bf3856ad364e35_6.0.6001.22367_none_4faaa63028111830.manifest
File versionNot Applicable
File size15,983
Date (UTC)03-Feb-2009
Time (UTC)06:40
PlatformNot Applicable
File namePackage_1_for_kb959873~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,789
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_2_for_kb959873~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,175
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_3_for_kb959873~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,011
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_4_for_kb959873~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,011
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_for_kb959873_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,375
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_for_kb959873_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,439
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_for_kb959873_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_for_kb959873_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_for_kb959873_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_for_kb959873_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,439
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_for_kb959873_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_for_kb959873_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,437
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File nameX86_microsoft-windows-ldap-client_31bf3856ad364e35_6.0.6001.22367_none_f38c0aac6fb3a6fa.manifest
File versionNot Applicable
File size15,965
Date (UTC)03-Feb-2009
Time (UTC)06:16
PlatformNot Applicable

Windows Vista, IA-64 Edition
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Wldap32.dll6.0.6001.22367580,60803-Feb-200904:44IA-64
Wldap32.dll6.0.6001.22367289,28003-Feb-200905:48x86
Collapse this tableExpand this table
File nameIa64_20b0d22316a0394d1989a44e18040315_31bf3856ad364e35_6.0.6001.22367_none_d7c295bcda57861a.manifest
File versionNot Applicable
File size1,044
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File nameIa64_71da2892fe5ec6b344210ff639217703_31bf3856ad364e35_6.0.6001.22367_none_a96cb94eeee0d4b8.manifest
File versionNot Applicable
File size701
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File nameIa64_microsoft-windows-ldap-client_31bf3856ad364e35_6.0.6001.22367_none_f38daea26fb1aff6.manifest
File versionNot Applicable
File size15,974
Date (UTC)03-Feb-2009
Time (UTC)05:08
PlatformNot Applicable
File namePackage_1_for_kb959873~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,784
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_2_for_kb959873~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size2,006
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_3_for_kb959873~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size2,006
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_for_kb959873_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_for_kb959873_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_for_kb959873_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_for_kb959873_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,434
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_for_kb959873_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File namePackage_for_kb959873_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)03-Feb-2009
Time (UTC)13:53
PlatformNot Applicable
File nameX86_microsoft-windows-ldap-client_31bf3856ad364e35_6.0.6001.22367_none_f38c0aac6fb3a6fa.manifest
File versionNot Applicable
File size15,965
Date (UTC)03-Feb-2009
Time (UTC)06:16
PlatformNot Applicable

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

After you install this hotfix, LDAP clients that are running Windows Server 2003 or Windows XP Professional x64 Edition no longer require the responsename field.

OpenLDAP Software is an open source implementation of LDAP. You can install OpenLDAP Software in a UNIX environment or in a Linux environment to provide the LDAP service.

For more information about OpenLDAP Software, visit the following Web site:
http://www.openldap.org/lists/openldap-bugs/200405/msg00096.html
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: -
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 959873 - Last Review: October 8, 2011 - Revision: 4.0
APPLIES TO
  • Microsoft Windows XP Professional x64 Edition
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
Keywords: 
kbexpertiseadvanced kbfix kbautohotfix kbsurveynew kbqfe KB959873

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