The shared folders that store packages on branch distribution points may be removed in systems that are running System Center Configuration Manager 2007 Service Pack 1

Article translations Article translations
Article ID: 959875 - View products that this article applies to.
Expand all | Collapse all

On This Page

SYMPTOMS

Consider the following scenario:
  • You use System Center Configuration Manager (SCCM) 2007 Service Pack 1 (SP1).
  • You install one or more branch distribution points (BDPs).
  • You use the Share the distribution folder option to create multiple packages that are configured to use a similar custom share path such as "share\package1" and "share\package2."
  • Two or more of these packages are deployed to the same BDP.
  • One of the packages is removed from a BDP after deployment.
In this scenario, the share that contains multiple packages is removed to leave the remaining package data inaccessible to SCCM clients. When another package is added or updated on the same custom share path, the share is recreated to make the packages available to SCCM clients again.

RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft System Center Configuration Manager 2007, available from this Microsoft web site: http://www.microsoft.com/downloads/details.aspx?FamilyID=3318741a-c038-4ab1-852a-e9c13f8a8140
For a list of issues resolved in this service pack, click on the following article number in the Microsoft Knowledgebase:
971348 List of hotfixes and updates that are contained in System Center Configuration Manager 2007 Service Pack 2

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have System Center Configuration Manager 2007 Service Pack 1 (SP1) installed to apply this hotfix. For the affected packages, you have to make content changes for them and wait for updates to be distributed to all BDPs.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Note This hotfix is included in hotfix 960846.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
960846 The shared folders that store packages on branch distribution points may be removed in systems that are running System Center Configuration Manager 2007 Service Pack 1

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
System Center Configuration Manager 2007 SP1
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Pdpagent.dll4.0.6221.1136399,71230-Nov-200820:55x86
Sccm2007ac-sp1-kb959875-x86.mspNot Applicable445,44001-Dec-200808:55Not Applicable

Note The file attribute information applies to both x86 and x64 platforms. It also applies to ICP1 and ICP2.

WORKAROUND

To work around this problem, use one of the following methods:
  • Do not stage multiple packages under a single custom share path when you use BDPs. Use the common Configuration Manager package share.
  • After the share is removed, make a content change to any package that is contained in the custom share and refresh the DPs so that the share can be recreated.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 959875 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft System Center Configuration Manager 2007
Keywords: 
kbautohotfix kbexpertiseinter kbsurveynew kbbug kbfix kbqfe KB959875

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com