PowerPoint 2003 presentations larger than 4,297 KB are not searchable in the Indexing service and by other search providers that rely on the Office iFilter in Windows Server 2003

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Article ID: 959996 - View products that this article applies to.
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SYMPTOMS

On a Windows Server 2003-based computer, the Indexing service is installed, or other search providers that rely on the Office iFilter to search documents are installed. In this case, Microsoft Office PowerPoint 2003 presentations that are close to or larger than 4,297 kilobytes (KB) are not searchable after the documents are indexed.

For example, you have two PowerPoint 2003 presentations that contain the word "test." One presentation is larger than 4,297 KB, and the other presentation is smaller than 4,297 KB. When you search documents by using the keyword "test," only the smaller PowerPoint presentation is returned by the Indexing service.

Note This problem does not occur in PowerPoint 2007 presentations.

RESOLUTION

To resolve this issue, install hotfix 959998.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
959998 In Windows Server 2003, an Office 2003 document that contains ASCII words enclosed in non-ASCII quotation marks is not searchable in the Indexing Service if you search files by using the word immediately after the first quotation mark

WORKAROUND

To work around the issue, you have to reduce the size of the PowerPoint presentation.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about a similar issue, click the following article number to view the article in the Microsoft Knowledge Base:
959994 An indexed Excel worksheet that contains cells with a large comment field is not searchable in the Indexing service and by other search providers in Windows Server 2003

Properties

Article ID: 959996 - Last Review: April 27, 2009 - Revision: 2.0
APPLIES TO
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
Keywords: 
kbtshoot kbexpertiseadvanced kbsurveynew KB959996

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