Article ID: 960054 - Last Review: January 16, 2009 - Revision: 1.0 FIX: When you send a DHCPv6 information-request message from a Windows CE 5.0-based device to a stateless DHCPv6 server to obtain the configuration information, the stateless DHCPv6 server does not respond with a reply messageOn This PageSYMPTOMSYou connect a Microsoft Windows CE 5.0-based device to an IP version 6 (IPv6) network that uses a stateless Dynamic Host Configuration Protocol for IPv6 (DHCPv6) server. You send a DHCPv6 information-request message from the device to the stateless DHCPv6 server to obtain the configuration information. However, the stateless DHCPv6 server does not respond with a reply message as expected. Additionally, if the stateless DHCPv6 server is a Dibbler and if the device is running a non-x86 image, you receive an error message that resembles the following: 17095 PID:400002 TID:5360002 Exception 'Data Abort' (4): Thread-Id=05360002(pth=85187504), Proc-Id=00400002(pprc=82184308) 'NK.EXE', VM-active=05d30002(pprc=851acb74) 'explorer.exe' 17095 PID:400002 TID:5360002 PC=c0928290(dhcpv6l.dll+0x00008290) RA=c0928314(dhcpv6l.dll+0x00008314) SP=d1c6fdf4, BVA=00000000 CAUSEThis problem occurs because the DHCPv6 information-request message does not contain the following information:
RESOLUTIONSoftware update informationA supported software update is now available from Microsoft as Windows CE 5.0 Platform Builder Monthly Update (December 2008). You can confirm this by scrolling to the "File information" section of this article. The package file name contains the product version, date, Knowledge Base article number, and processor type. The package file name format is:Product version-yymmdd-kbnnnnnn-processor type For example: Wincepb50-060503-kb917590-armv4i.msi is the ARMV4i Windows CE 5.0 Platform Builder fix that is documented in KB article 917590 and that is contained in the May 2006 monthly update. To resolve this problem immediately, click the following article number for information about obtaining Windows CE Platform Builder and core operating system software updates: 837392
(http://support.microsoft.com/kb/837392/
)
How to locate core operating system fixes for Microsoft Windows CE Platform Builder products PrerequisitesThis update is supported only if all previously issued updates for this product are also installed.Restart requirementAfter you apply this update, you must perform a clean build of the whole platform. To do this, use one of the following methods:
Update replacement informationThis update does not replace any other updates.File informationThe English version of this package has the file attributes (or later file attributes) that are listed in the following table.Collapse this table
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STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. MORE INFORMATIONFor more information about a stateless DHCPv6 server, visit the following Internet Engineering Task Force Web site: http://www.ietf.org/rfc/rfc3736.txt
(http://www.ietf.org/rfc/rfc3736.txt)
For more information about the DNS configuration options for DHCPv6, visit the following Internet Engineering Task Force Web site:http://www.ietf.org/rfc/rfc3646.txt
(http://www.ietf.org/rfc/rfc3646.txt)
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: 824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
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