When you are running a C Shell script that includes the cut utility on a multiprocessor computer, the script may stop responding on a Windows Server 2003 R2 x64-based multiprocessor computer

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Article ID: 960657 - View products that this article applies to.
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SYMPTOMS

On a Windows Server 2003 R2 x64-based multiprocessor computer, you install the Subsystem for UNIX-based Applications (SUA) component. When you run a C Shell script that includes the cut utility, the script may stop responding. If you run the ps –Axunix command when this problem occurs, you notice that the cut process is displayed in the output of the command. However, you cannot end the cut process. Additionally, if you end the parent C shell process, the script continues to run.

This problem does not occur in Korn shell or on a single processor computer.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Server 2003 R2 x64 and have the SUA component installed on the computer.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Tcsh9.0.3790.4318540,67206-Jan- 200915:58

WORKAROUND

To work around this problem, set the /Numproc switch to 1 in the Boot.ini file.
  1. Click Start, click Run, type msconfig, and then click OK.
  2. In the System Configuration Utility dialog box, click the BOOT.INI tab.
  3. On the BOOT.INI tab, click Advanced Options.
  4. In the BOOT.INI Advanced Options dialog box, click to select the /NUMPROC= check box, and then click 1 in the list that is next to the /NUMPROC= check box.
  5. In the BOOT.INI Advanced Options dialog box, click OK.
  6. In the System Configuration Utility dialog box, click OK.
  7. Restart the computer.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: -
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 960657 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Windows Server 2003 R2 Enterprise x64 Edition
  • Microsoft Windows Server 2003 R2 Standard x64 Edition
  • Microsoft Windows Server 2003 R2 Datacenter x64 Edition
Keywords: 
kbexpertiseadvanced kbfix kbautohotfix kbsurveynew kbqfe KB960657

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