The command bar, tab bar, and Favorites Center do not appear in the Internet Explorer window if the Internet Explorer 7 window is set to full-screen mode by the application and then is restored to windowed mode

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Article ID: 960713 - View products that this article applies to.
Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
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SYMPTOMS

You develop an application that uses the FullScreen property of the InternetExplorer object to set the Internet Explorer window to full-screen mode or to windowed mode. However, the command bar, tab bar, and Favorites Center do not appear in the Internet Explorer window. This problem occurs if the following conditions are true:
  • The application runs on a computer that has Internet Explorer 7 installed.
  • The application sets the Internet Explorer window to full-screen mode.
  • Internet Explorer is then restored to windowed mode.
Additionally, the CTRL+TAB keyboard shortcut does not work.

Note This issue does not occur in Internet Explorer 6.

RESOLUTION

Hotfix information

Windows XP

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
To apply this hotfix, you must have Windows XP Service Pack 3 (SP3) installed on the computer.
Restart requirement
You have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
Registry information
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk. To enable this hotfix after installation, follow these steps:
  1. Click Start, click Run, type regedit, and then press ENTER.
  2. Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl
  3. On the Edit menu, point to New, and then click Key.
  4. Type the following key name, and then press ENTER:
    FEATURE_SAVE_FRAMESTATE_FOR_KIOSK
  5. On the Edit menu, point to New, and then click DWORD Value.
  6. Type iexplore.exe, and then press ENTER.
  7. On the Edit menu, click Modify.
  8. Type 1, and then click OK.
  9. Exit Registry Editor.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Internet Explorer 7 for Windows XP SP3 x86
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ieframe.dll7.0.6000.210156,068,73620-Feb-200916:04x86

Windows Server 2003

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
To apply this hotfix, you must have Windows Server 2003 Service Pack 2 (SP2) installed on the computer.
Restart requirement
You have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
Registry information
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To enable this hotfix after installation, follow these steps:
  1. Click Start, click Run, type regedit, and then press ENTER.
  2. Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl
  3. On the Edit menu, point to New, and then click Key.
  4. Type the following key name, and then press ENTER:
    FEATURE_SAVE_FRAMESTATE_FOR_KIOSK
  5. On the Edit menu, point to New, and then click DWORD Value.
  6. Type iexplore.exe, and then press ENTER.
  7. On the Edit menu, click Modify.
  8. Type 1, and then click OK.
  9. Exit Registry Editor.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Internet Explorer 7 for Windows Server 2003 SP2 x86
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ieframe.dll7.0.6000.210156,068,73620-Feb-200919:38x86

Windows Vista

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
There are no prerequisites.
Restart requirement
You have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
Registry information
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To enable this hotfix after installation, follow these steps:
  1. Click Start, type regedit in the Start Search box, and then press ENTER.
  2. Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl
  3. On the Edit menu, point to New, and then click Key.
  4. Type the following key name, and then press ENTER:
    FEATURE_SAVE_FRAMESTATE_FOR_KIOSK
  5. On the Edit menu, point to New, and then click DWORD Value.
  6. Type iexplore.exe, and then press ENTER.
  7. On the Edit menu, click Modify.
  8. Type 1, and then click OK.
  9. Exit Registry Editor.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Internet Explorer 7 in Windows Vista x86
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ieframe.dll7.0.6000.210136,068,73617-Feb-200904:27x86
Ieui.dll7.0.6000.21013180,73617-Feb-200904:27x86

MORE INFORMATION

For more information about the InternetExplorer object, visit the following Microsoft Web site:
http://msdn.microsoft.com/en-us/library/aa752084(VS.85).aspx
For more information about the FullScreen property, visit the following Microsoft Web site:
http://msdn.microsoft.com/en-us/library/aa752054(VS.85).aspx

Properties

Article ID: 960713 - Last Review: March 16, 2009 - Revision: 1.0
APPLIES TO
  • Windows Internet Explorer 7
  • Windows Internet Explorer 7 for Windows XP
  • Windows Internet Explorer 7 for Windows Server 2003
  • Windows Internet Explorer 7 in Windows Vista
Keywords: 
kbhotfixserver kbexpertiseinter kbexpertisebeginner kbqfe kbsurveynew KB960713

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