Error message when a user tries to add a printer in Windows Server 2008 by using a TCP/IP address or a host name: "Access is denied"

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Article ID: 960792 - View products that this article applies to.
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SYMPTOMS

When a user tries to add a local printer or a network printer in Windows Server 2008 by using a TCP/IP address or a host name, they receive the following error message:
Access is denied.

CAUSE

This issue occurs if the user does not have administrative user rights or does not have elevated user rights. A security change in Windows Server 2008 does not let non-administrative users add printers by using a TCP/IP address or a host name.

RESOLUTION

To resolve this issue, add the printer connection by using elevated user rights or as an administrative user.

MORE INFORMATION

For more information about Windows Server 2008, visit the following Microsoft Web site:
http://www.microsoft.com/windowsserver2008/default.mspx

Properties

Article ID: 960792 - Last Review: December 4, 2008 - Revision: 1.0
APPLIES TO
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
Keywords: 
kbexpertiseinter kberrmsg kbtshoot kbsurveynew kbprb KB960792

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