Article ID: 960841 - Last Review: December 16, 2008 - Revision: 1.0 You cannot restart the computer after you restore the system to a point that was created before Windows Disk Protection was turned onSYMPTOMSYou have a Windows Vista-based or Windows XP-based computer that has Windows Disk Protection enabled. However, you cannot restart the computer after you use System Restore to restore the system to a point that was created before Windows Disk Protection was turned on. In this case, you have to reinstall the operating system. CAUSEThis problem may occur when System Restore is set to a time before Windows Disk Protection was turned on and Windows Disk Protection is set to the Retain All Changes Temporarily option. WORKAROUNDTo prevent this problem, turn off Windows Disk Protection before you perform a system restore. To do this, follow these steps:
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. MORE INFORMATIONFor more information, visit the following Microsoft Web site: http://www.microsoft.com/windows/products/winfamily/sharedaccess/support/windowsdiskprotection.mspx
(http://www.microsoft.com/windows/products/winfamily/sharedaccess/support/windowsdiskprotection.mspx)
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