FIX: The Internet Explorer process crashes when you print or preview a report by using the RSClientPrint control that is included in SQL Server 2000 Reporting Services in two separate browsers

Article ID: 960862 - View products that this article applies to.
Notice
Microsoft distributes Microsoft SQL Server 2000 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2000 fix release.
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SUMMARY

This article describes the following about this hotfix release:
  • The issues that are fixed by the hotfix package
  • The prerequisites for installing the hotfix package
  • Whether you must restart the computer after you install the hotfix package
  • Whether the hotfix package is replaced by any other hotfix package
  • Whether you must make any registry changes
  • The files that are contained in the hotfix package
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SYMPTOMS

You try to print or preview a report in two separate browsers that are hosted by the same Microsoft Internet Explorer process. When you print or preview the report by using the RSClientPrint control that is included in Microsoft SQL Server 2000 Reporting Services, the Internet Explorer process crashes.
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RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for this hotfix.

Restart information

You do not have to restart the computer after you apply this hotfix.

Registry information

You do not have to change the registry.

Hotfix file information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain of all the files that you must have to fully update a product to the latest build. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
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File nameFile versionFile sizeDateTimePlatform
Microsoft.reportingservices.csvrendering.dll8.0.1065.049,15216-Dec-200810:45x86
Microsoft.reportingservices.diagnostics.dll8.0.1065.0262,14416-Dec-200810:45x86
Microsoft.reportingservices.diagnostics.dll8.0.1065.0262,14416-Dec-200810:45x86
Microsoft.reportingservices.excelrendering.dll8.0.1065.0331,77616-Dec-200810:45x86
Microsoft.reportingservices.htmlrendering.dll8.0.1065.0356,35216-Dec-200810:45x86
Microsoft.reportingservices.imagerendering.dll8.0.1065.0262,14416-Dec-200810:45x86
Microsoft.reportingservices.processing.dll8.0.1065.01,277,95216-Dec-200810:45x86
Reportingserviceslibrary.dll8.0.1065.0536,57616-Dec-200810:45x86
Reportingservicesnativeclient.dll2000.80.1065.038,91216-Dec-200810:45x86
Reportingservicesnativeserver.dll2000.80.1065.048,64016-Dec-200810:45x86
Reportingservicessqlsortwrapper.dll2000.80.1065.01,120,25616-Dec-200810:45x86
Reportingserviceswebserver.dll8.0.1065.0499,71216-Dec-200810:45x86
Reportingserviceswebuserinterface.dll8.0.1065.0770,04816-Dec-200810:45x86
Rsclientprint.cabNot Applicable1,107,77816-Dec-200810:45Not Applicable
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For more information about the naming schema for SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:
822499
(http://support.microsoft.com/kb/822499/ )
New naming schema for Microsoft SQL Server software update packages
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/LN/ )
Description of the standard terminology that is used to describe Microsoft software updates
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Properties

Article ID: 960862 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft SQL Server 2000 Reporting Services
Keywords: 
kbexpertiseadvanced kbfix kbsurveynew kbqfe KB960862
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