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Error message when you try to import OSD drivers in System Center Configuration Manager 2007 Service Pack 1 systems: "The selected driver is not applicable to any supported platforms"
Article ID: 961105 - View products that this article applies to.
When you import a driver under the Operating System Deployment\Drivers item in the System Center Configuration Manager 2007 Service Pack 1 (SP1) configuration manager console, the Import New Driver Wizard fails. Additionally, you receive the following error message:
In the details section, you see the following information:
The Import New Driver Wizard completed with errors. For more Information about the tasks that were not completed, see details.
This problem occurs if the driver .inf file only has information for Windows Vista and has no information for any other operating system, such as Windows Vista RTM.
Error: Some driver(s) can not be imported successfully. Please see following details.
Error: Failed to import the following drivers: <UNC path of the driver .inf file> - The selected driver is not applicable to any supported platforms.
This problem occurs because the Driver Import Wizard does not recognize all platform information under the Manufacture section.
Service Pack InformationTo resolve this problem, obtain the latest service pack for Microsoft System Center Configuration Manager 2007, available from this Microsoft web site: http://www.microsoft.com/downloads/details.aspx?FamilyID=3318741a-c038-4ab1-852a-e9c13f8a8140
For a list of issues resolved in this service pack, click on the following article number in the Microsoft Knowledgebase:
(http://support.microsoft.com/kb/971348/ )List of hotfixes and updates that are contained in System Center Configuration Manager 2007 Service Pack 2
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
PrerequisitesTo apply this hotfix, you must have System Center Configuration Manager 2007 Service Pack 1 installed.
Restart requirementYou do not have to restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
System Center Configuration Manager 2007 Service Pack 1, x86 or x64
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System Center Configuration Manager 2007 Service Pack 1, ICP1 or ICP2
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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/LN/ )Description of the standard terminology that is used to describe Microsoft software updates