You receive an “Age of Empires is not installed" error message after installation of "The War Chiefs" or "The Asian Dynasties" Expansions

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Article ID: 961219 - View products that this article applies to.
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SUMMARY

When you install Age of Empires III: The War Chiefs or Microsoft Age of Empires III: The Asian Dynasties, you may receive the following error message:
Age of Empires is not installed. This setup will exit.

CAUSE

This issue occurs if the original version of Age of Empires III is not installed on your computer.

Age of Empires III: The War Chiefs and Age of Empires III: The Asian Dynasties are expansions, not full products. To install either or both of the expansions, your computer must also have the original version of Age of Empires III installed.

RESOLUTION

To resolve this issue, you must install Age of Empires III. If you already own a version of the original Age of Empires III game, please insert the CD or DVD into your computer’s disk drive, and follow the installation instructions.

To purchase Age of Empires III, visit the following Microsoft Web site:
http://store.microsoft.com/search.aspx?q=Age+of+Empires+III

Properties

Article ID: 961219 - Last Review: September 28, 2011 - Revision: 4.0
APPLIES TO
  • Microsoft Age of Empires III
  • Microsoft Age of Empires III : The WarChiefs
  • Microsoft Age of Empires III: The Asian Dynasties
Keywords: 
dftsdahomeportal kbexpertiseinter kbtshoot kbsurveynew kbprb KB961219

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