Article ID: 961223 - Last Review: December 16, 2008 - Revision: 1.0 “No Disk” popup when opening some Office applications, Notepad or Wordpad in VistaSource: Microsoft Support RAPID PUBLISHINGRAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION. SymptomA User may get the following popup when doing either of the following actions:
Popup will have text similar to this (parameters may be different): Windows - No Disk Exception Processing Message 0xc0000013 Parameters 0x000007FEFD9F7240 0x0000000000000004 0x000007FEFD9F7240 0x000007FEFD9F7240 <Cancel> <Try Again> <Continue> CauseThe “D:” drive is a removable device and there is no media in the “D:” drive at the time that the application is opened. ResolutionTo resolve this issue do one of the following:
More InformationThis issue is likely to occur if your D: drive drive is a removable device and there is no media in the “D:” drive at the time that the application is opened. This is due to an incorrect file reference, pointing to D:\Windows, in a binary file used by a default printing device. This .BUD file contains an incorrect path to the system drive and is checked when opening up certain Office products and the error messsage can also be seen when using Notepad or Wordpad. Clicking <Continue> will move beyond this message and you can use Office / Notepad / WordPad without any issues. The .BUD file was designed to increase printing performance. It is a binary data file for the corresponding text data file mxdwdui.GPD file. If the .BUD file is not located then the process continues on where the .GPD file will be used with a slight increase in the time needed to process the data file. DISCLAIMERMICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY OR ACCURACY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE (THE “MATERIALS”) FOR ANY PURPOSE. THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS. |
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