“No Disk” popup when opening some Office applications, Notepad or Wordpad in Vista

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Article ID: 961223 - View products that this article applies to.
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Source: Microsoft Support

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RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.

Symptom



A User may get the following popup when doing either of the following actions:

  1. Opening Office Word or PowerPoint

  2. Open Notepad or Wordpad, click on <File> and then try to <Open> file or <Print>.


Popup will have text similar to this (parameters may be different):

 

Windows - No Disk
Exception Processing Message 0xc0000013 Parameters
0x000007FEFD9F7240 0x0000000000000004 0x000007FEFD9F7240
0x000007FEFD9F7240
<Cancel> <Try Again> <Continue>

Cause



The “D:” drive is a removable device and there is no media in the “D:” drive at the time that the application is opened.

Resolution

To resolve this issue do one of the following:

  1.  Locate and remove Mxdwdui.BUD (C: \Windows\System32\spool\drivers\x64\3\mxdwdui.bud for 64-bit and C:\Windows\system32\spool\drivers\w32x86\3\mxdwdui.bud for 32-bit).
    Note: Need administrative privileges to remove this file. If you are in Audit mode you have Administrative privileges.

    OR

  2. On the machine exhibiting the issue: Open the Printers folder, right click on the installed “Microsoft XPS Document Writer” printer, Properties, and in the “Microsoft XPS Document Writer Properties” dialog, and click on OK to close it. This will update the .BUD file to have the correct path to the system drive. 

    OR

  3. Adding in another printer and setting it as default or removing and re-installing the “Microsoft XPS Document Writer” will also work around this issue.


 

 

 

More Information



This issue is likely to occur if your D: drive drive is a removable device and there is no media in the “D:” drive at the time that the application is opened. This is due to an incorrect file reference, pointing to D:\Windows, in a binary file used by a default printing device.

 
This .BUD file contains an incorrect path to the system drive and is checked when opening up certain Office products and the error messsage can also be seen when using Notepad or Wordpad.


Clicking <Continue> will move beyond this message and you can use Office / Notepad / WordPad without any issues.

The .BUD file was designed to increase printing performance. It is a binary data file for the corresponding text data file mxdwdui.GPD file. If the .BUD file is not located then the process continues on where the .GPD file will be used with a slight increase in the time needed to process the data file.

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Properties

Article ID: 961223 - Last Review: December 16, 2008 - Revision: 1.0
APPLIES TO
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Vista Service Pack 1
Keywords: 
kbnomt kbrapidpub KB961223

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