Article ID: 961301 - View products that this article applies to.
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You may receive a message that a SQL Server service has failed to start. The SQL Server fails to restart after the patch installer installs a patch and attempts to restart the system. The error message will be displayed on the screen or will appear in the Summary.txt log.
This may be caused by a SQL Service is running but the password has expired. When the patch installer tries to restart the SQL Service will fail on restart.
If you receive a message that a SQL Server service failed to start, to troubleshoot the issue check the following:
· Determine the error. A message would either be shown in the UI or in the summary.txt log located at:
%programfiles%\Microsoft SQL Server\100\Setup Bootstrap\Log
· Verify if the type of startup service is automatic or manual.
· Verify that the account and password is valid and has not expired. A service could have been running previously with an invalid account or password.
· If the Database engine service will not start, after checking service credentials and startup, check the ERRORLOG. The ERRORLOG can be located at C:\Program Files\Microsoft SQL Server\<Instance ID>\MSSQL\LOG
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Article ID: 961301 - Last Review: December 17, 2008 - Revision: 1.0
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