Error message when you export an Exchange 2007 mailbox to .pst file and a filter is defined: "Export-Mailbox : Error was found for <username> (<SMTP address>)"

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Article ID: 961347 - View products that this article applies to.
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When you use the Export-Mailbox to export items from a Microsoft Exchange 2007 mailbox to a .pst file by using a filter, the export fails for some mailboxes. The following error message appears in the Exchange Management Shell:
Export-Mailbox : Error was found for <username> (<SMTP address>) because: Error occurred in the step: Moving messages. Failed to copy messages to the destination mailbox store with error:
MAPI or an unspecified service provider.
ID no: 00000000-0000-00000000, error code: -1056749164


This problem occurs when any items in the .pst file fall outside the filter restriction. For example, if you set the restriction that the subject of a message is "test," some messages that have other subjects exist in the .pst file.

Note The .pst file is also known as a dumpster folder. A dumpster folder holds permanently deleted messages until a store cleanup occurs.


To resolve this problem, install Update Rollup 8 for Exchange 2007 Service Pack 1.

For more information about Update Rollup 8 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 8 for Exchange Server 2007 Service Pack 1
For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.


For more information, visit the following Microsoft Web site:


Article ID: 961347 - Last Review: May 19, 2009 - Revision: 1.1
  • Microsoft Exchange Server 2007 Service Pack 1, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
kbexpertiseinter kbexpertiseadvanced kbqfe kbsurveynew kbhotfixrollup KB961347

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