After you install and then start Microsoft Gears of War on a Windows Vista-based computer, you experience one of the following symptoms:
- Gears of War exits unexpectedly or crashes.
- You receive one of the following error messages:
Gears of War has stopped working.
A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
If you click Details on the error message, an error signature that resembles the following is displayed:
Game has encountered a problem and needs to close. We are sorry for the inconvenience.
Problem Event name: Appcrash, App Name: wargame-g4wlive.exe
To resolve this issue, use the following methods in the order in which they are presented.
Method 1: Use Games Explorer to start Gears of War
- Click Start
, click All Programs, click Games, and then click Games Explorer.
Collapse this imageExpand this image
- Right-click Gears of War, and then click Play.
To create a shortcut on your desktop for Gears of War, right-click Gears of War
in Games Explorer, and then click Pin to Start Menu
. Or, drag the shortcut to your desktop.
For more information about Games Explorer, click the following article number to view the article in the Microsoft Knowledge Base:
After you install Games for Windows on Windows Vista, you cannot find the game
If this method does not resolve the issue, go on to Method 2.
Method 2: Use the “Run as Administrator” option
- Start Windows Explorer, and then locate the following folder:
Drive\Program Files\Microsoft Game\Gears of War\BinariesNote The Drive placeholder represents the letter of the drive on which Gears of War is installed.
- Right-click Startup.exe, and then click Run as Administrator.
Note If you are prompted for an administrator password, type the password. If you are prompted for confirmation, click Continue.
- Click Properties.
- On the Compatibility tab, click to select the Run this program as an administrator check box, and then click OK.
- Double-click the Startup.exe file to start Gears of War.
To create a shortcut for the game, right-click the Startup.exe
file, and then click Create Shortcut
. When you are prompted to create a shortcut on your desktop, click Yes
If the issue is still not resolved, see the following article in the Microsoft Knowledge Base for more information about this issue:
The game stops responding or closes unexpectedly when you start or play a Microsoft game
Article ID: 961399 - Last Review: September 28, 2011 - Revision: 3.0
- Microsoft Gears of War (PC)
|dftsdahomeportal kbtshoot kbexpertisebeginner kbsurveynew kbprb KB961399|