Lots of LDAP queries occur, and e-mail message queues start to form in Forefront Security for Exchange Server

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Article ID: 961432 - View products that this article applies to.
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SYMPTOMS

On a Microsoft Exchange Server server that is running Microsoft Forefront Security for Exchange Server, you may notice mail queues start to form. If you perform a Performance Monitor analysis, you may notice lots of Lightweight Directory Access Protocol (LDAP) queries.

CAUSE

Remote procedure call (RPC) threads may become unavailable if there are lots of LDAP queries. The unavailability of RPC threads causes e-mail messages to queue up.

WORKAROUND

To workaround this problem, disable Content Filtering for the Realtime scan job. To do this, follow these steps:
  1. In the Forefront Server Security Administrator client, click Operate, and then click Run job.
  2. Click Realtime Scan Job, and then click to clear the Content Filtering check box.

RESOLUTION

To resolve this problem, install Forefront Security for Exchange Server with Service Pack 2 (SP2).

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
960465 Description of Forefront Security for Exchange Server with Service Pack 2

Properties

Article ID: 961432 - Last Review: July 1, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft Forefront Security for Exchange Server Service Pack 1, when used with:
    • Microsoft Forefront Security for Exchange Server
  • Microsoft Forefront Security for Exchange Server
Keywords: 
kbprb kbqfe kbexpertiseinter kbsurveynew KB961432

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