FIX: You cannot configure BizTalk Accelerator for RosettaNet 3.5 when you log on to the server by using a user account from the trusted domain or when you use a named instance of SQL Server for the configuration

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Article ID: 961534 - View products that this article applies to.
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SYMPTOMS

Symptom 1

Consider the following scenario:
  • You install Microsoft BizTalk Accelerator for RosettaNet 3.5 on a domain's member server that is running Microsoft BizTalk Server 2006 R2.
  • The BizTalk Server Administrators universal security group that is configured on the domain contains a user account from a trusted domain.
  • You log on to the server that is running BizTalk Server by using the user account from the trusted domain.
In this scenario, you cannot configure BizTalk Accelerator for RosettaNet 3.5. Additionally, you receive an error message that resembles the following when you try to start the BizTalk Accelerator for RosettaNet 3.5 Configuration Wizard:
You need to be a BizTalk Administrator.

Symptom 2

If you try to configure BizTalk Accelerator for RosettaNet 3.5 by using a named instance of Microsoft SQL Server, you cannot configure BizTalk Accelerator for RosettaNet 3.5. You do not receive an error message or notification. When you analyze the configuration log, you find an entry that resembles the following:
[<Time> Error ConfigHelper] Windows NT user or group <SQLServer>\<SQLInstance>\BizTalk Application Users' not found.

RESOLUTION

To resolve this problem, apply this hotfix before you configure BizTalk Accelerator for RosettaNet 3.5. For detailed installation instructions, refer to the Readme.txt file that is contained in the hotfix package.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have the following software installed before you apply this hotfix:
  • Microsoft BizTalk Server 2006 R2
  • Microsoft BizTalk Accelerator for RosettaNet 3.5

Restart requirement

You do not have to restart the server that is running BizTalk Server after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
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File nameFile versionFile sizeDateTimePlatform
Rnconfig.dll3.5.318.0313,16817-Feb-200916:11x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about how to install and configure BizTalk Accelerator for RosettaNet, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/bb950310.aspx
For more information about Windows groups and user accounts in BizTalk Server 2006, visit the following Microsoft Web site:
http://msdn.microsoft.com/en-us/library/aa577661.aspx
For more information about group scope, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/cc755692.aspx
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 961534 - Last Review: April 28, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft BizTalk Server 2006 R2 Developer Edition
  • Microsoft BizTalk Server 2006 R2 Enterprise Edition
  • Microsoft BizTalk Server 2006 R2 Standard Edition
  • Microsoft BizTalk Server 2006 R2 Branch Edition
  • Microsoft BizTalk Accelerator for RosettaNet 3.5 Standard Edition
  • Microsoft BizTalk Accelerator for RosettaNet 3.5 Enterprise Edition
Keywords: 
kbbtsaccelerators kbsurveynew kbautohotfix kbexpertiseinter kbhotfixserver kbqfe KB961534

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