Article ID: 961598 - Last Review: March 27, 2009 - Revision: 1.1

Office Communicator 2007 causes an access violation in a Citrix environment

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SYMPTOMS

Office Communicator 2007 crashes when a new USB storage device is attached in a Citrix environment. Citrix has a program in which any new device that is added locally to the computer is added to the Citrix session.
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RESOLUTION

To resolve this issue, install the update for Communicator 2007 that is dated March 2009. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
961552  (http://support.microsoft.com/kb/961552/ ) Description of the update for Communicator 2007: March 2009
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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APPLIES TO
  • Microsoft Office Communicator 2007
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Keywords: 
kbfix kbqfe kbexpertiseinter kbsurveynew kbprb KB961598
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