FIX: A SQL Server 2008 Reporting Services report is displayed incorrectly in Mozilla Firefox if the report is displayed by using the ReportViewer control

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Article ID: 961633 - View products that this article applies to.
Microsoft distributes Microsoft SQL Server 2008 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release.
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SYMPTOMS

In Microsoft SQL Server 2008 Reporting Services, you have an application that uses the ReportViewer control to display a report. When the application displays the report in Mozilla Firefox, the report may be displayed in a small square instead of on a full page.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for SQL Server 2008. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
968382 How to obtain the latest service pack for SQL Server 2008

Cumulative update information

The fix for this issue was first released in Cumulative Update 4. For more information about how to obtain this cumulative update package for SQL Server 2008, click the following article number to view the article in the Microsoft Knowledge Base:
963036 Cumulative update package 4 for SQL Server 2008
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
956909 The SQL Server 2008 builds that were released after SQL Server 2008 was released

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in SQL Server 2008 Service Pack 1.

MORE INFORMATION

For more information about what files are changed, and for information about any prerequisites to apply the cumulative update package that contains the hotfix that is described in this Microsoft Knowledge Base article, click the following article number to view the article in the Microsoft Knowledge Base:
963036 Cumulative update package 4 for SQL Server 2008

REFERENCES

For more information about the list of builds that are available after the release of SQL Server 2008, click the following article number to view the article in the Microsoft Knowledge Base:
956909 The SQL Server 2008 builds that were released after SQL Server 2008 was released
For more information about the Incremental Servicing Model for SQL Server, click the following article number to view the article in the Microsoft Knowledge Base:
935897 An Incremental Servicing Model is available from the SQL Server team to deliver hotfixes for reported problems
For more information about the naming schema for SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:
822499 New naming schema for Microsoft SQL Server software update packages
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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Article ID: 961633 - Last Review: April 15, 2009 - Revision: 2.0
APPLIES TO
  • Microsoft SQL Server 2008 Reporting Services
Keywords: 
kbsurveynew kbexpertiseadvanced kbqfe kbfix KB961633

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