Article ID: 961864 - Last Review: April 30, 2009 - Revision: 4.0

FIX: Web clients may have several problems when you access an ASP.NET 2.0 AJAX-enabled Web site

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SYMPTOMS

When you access a Microsoft ASP.NET 2.0 AJAX-enabled Web site, Web clients such as Windows Internet Explorer may have several problems. For example, the process may exit unexpectedly, or you may receive the following script error message:
Microsoft JScript runtime error: '__pendingCallbacks[...].async' is null or not an object
This problem occurs most frequently when multiple callbacks call the WebForm_CallbackComplete function at the same time. This problem occurs especially when one of the callbacks that is executed displays a modal dialog box, such as an alert dialog box or an error message.

RESOLUTION

Windows XP and Windows Server 2003

To resolve this problem in Windows XP and in Windows Server 2003, apply the hotfix rollup package that is described in Microsoft Knowledge Base article 969612. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
969612  (http://support.microsoft.com/kb/969612/ ) Description of the hotfix rollup package for ASP.NET 2.0: April 2009

Windows Vista and Windows Server 2008

To resolve this problem in Windows Vista and in Windows Server 2008, download and apply the hotfix that is described in Microsoft Knowledge Base article 967535. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
967535  (http://support.microsoft.com/kb/967535/ ) FIX: A hotfix is available to fix two problems in ASP.NET on IIS 7.0 for Windows Vista and Windows Server 2008

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

You may receive the script error message because you are using the i global variable in the callback function. In this case, check whether you have the .NET Framework 2.0 SP2 or the .NET Framework 3.5 SP1 installed. If you do not, download and then install the service pack from one of the following Microsoft Web sites:
The Microsoft .NET Framework 2.0 Service Pack 2
http://www.microsoft.com/downloads/details.aspx?FamilyID=5b2c0358-915b-4eb5-9b1d-10e506da9d0f&displaylang=en (http://www.microsoft.com/downloads/details.aspx?FamilyID=5b2c0358-915b-4eb5-9b1d-10e506da9d0f&displaylang=en)
The Microsoft .NET Framework 3.5 Service Pack 1
http://www.microsoft.com/downloads/details.aspx?familyid=ab99342f-5d1a-413d-8319-81da479ab0d7&displaylang=en (http://www.microsoft.com/downloads/details.aspx?familyid=ab99342f-5d1a-413d-8319-81da479ab0d7&displaylang=en)
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft ASP.NET 2.0
  • Microsoft .NET Framework 2.0
  • Microsoft .NET Framework 3.5 Service Pack 1
Keywords: 
kbhotfixserver kbexpertiseadvanced kbqfe kbsurveynew KB961864
 

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