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Printer Cartridge Metric (PCM) fonts are not listed on a computer that is running a 32-bit version of Windows Vista or Windows Server 2008Article ID: 961980 - View products that this article applies to. On This PageSYMPTOMSYou have some Printer Cartridge Metric (PCM) fonts installed
on a computer that is
running
a 32-bit version of Windows Vista or Windows Server 2008. However, when
you try to use these PCM fonts in an application, they are not listed among the
available fonts. RESOLUTIONService pack informationTo resolve this problem, install the latest service pack for Windows Vista or Windows Server 2008. For more information, click the following article number to view the article in the Microsoft Knowledge Base:935791
(http://support.microsoft.com/kb/935791/
)
How to obtain the latest Windows
Vista service pack
Hotfix informationImportant Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix. If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for
which the hotfix is available. If you do not see your language, it is because a
hotfix is not available for that language.
(http://support.microsoft.com/contactus/?ws=support)
PrerequisitesTo apply this hotfix on a Windows Vista-based computer, you must have Windows Vista Service Pack 1 installed on the computer. For more information, click the following article number to view the article in the Microsoft Knowledge Base:935791 No prerequisites are required for Windows Server
2008-based computers.
(http://support.microsoft.com/kb/935791/
)
How to obtain the latest Windows
Vista service pack
Restart requirementYou must restart the computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File informationThe Global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.Windows Vista and Windows Server 2008 file information notes
For all supported x86-based versions of Windows Vista and Windows Server 2008Collapse this table
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. MORE INFORMATIONFor more information about
software update terminology, click the following article number to view the
article in the Microsoft Knowledge Base: 824684
(http://support.microsoft.com/kb/824684/LN/
)
Description of the standard terminology that is used to describe Microsoft software updatesSTATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section of this article. Additional file information for Windows Vista and Windows Server 2008The Global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Additional files for all supported x86-based versions of Windows Vista and Windows Server 2008Collapse this table
PropertiesArticle ID: 961980 - Last Review: October 7, 2011 - Revision: 2.0 APPLIES TO
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