You get a script error when you start the Office Activation Assistant 1.0

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Article ID: 961987 - View products that this article applies to.
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Source: Microsoft Support

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RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.

Symptom



When you try to activate your trial version of Microsoft Office or Microsoft Works the Office Activation Assistant (OAA) displays an error message.  When you click yes or no at the prompt in the error dialog, the OAA starts and will run successfully.

This issue may occur with any of the following trial products:

·         Microsoft Office Basic 2007 Trial

·         Microsoft Office Small Business 2007 Trial

·         Microsoft Office Professional 2007 Trial (contained in the Office Ready PC Program

·         Microsoft Works 8.5 or 9.0 with Office Home and Student 2007 Trial

·         Microsoft Works 8.5 or 9.0 with Office Small Business 2007 Trial

 



 

Cause



This is caused when the code that directs the size and location of the OAA wizard dialog script conflicts with another program.  This does not occur consistently.  This does not affect the successful activation of the product.

Resolution



Click Yes or No at the prompt in the error dialog, the OAA starts and will run successfully.

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Properties

Article ID: 961987 - Last Review: January 12, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft Office Basic 2007
  • Microsoft Office Small Business 2007
  • Microsoft Office Professional 2007
  • Microsoft Works 9
  • Microsoft Works 8.5
  • Microsoft Office Home and Student 2007
Keywords: 
kbnomt kbrapidpub KB961987

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