Article ID: 962913 - View products that this article applies to.
Consider the following scenario in Microsoft Commerce Server 2007:
Note When you set the Display Out of Stock Items value back to -1, and then run the IISRESET command, you will be able to see the product relationship again.
This problem occurs because of an issue in the stored procedure that returns the relationships for a category or product.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
PrerequisitesYou must have Commerce Server 2007 Service Pack 2 (SP2) installed to apply this hotfix.
Restart requirementYou do not have to restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace a previously released hotfix.
File InformationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
Installation instructionsAfter you extract the hotfix package, you will receive three following files:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This hotfix will not let you establish relationships between two products in one virtual catalog that exist in different base catalogs that have their own independent inventory catalogs. For example, you have a TestVirtualCatalog virtual catalog that contains the following products:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Contact us for more help
Connect with Answer Desk for expert help.