Cannot print from Terminal Services Easy Print on Windows server 2008, access is denied

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Article ID: 962930 - View products that this article applies to.
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Source: Microsoft Support

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RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.

Symptom



You cannot use Terminal Services Easy Print and you receive an access denied error in the event viewer when you try to use Terminal Services Easy Print from Windows Server 2008. 

Cause



This occurs because the user does not have sufficient permissions on the Terminal Server to print.

Resolution



To resolve this issue, follow these steps

1.        On the Terminal Server locate the Printers folder.  This is normally located at: to c:\windows\system32\spool\printers

2.       Right-click on the Printers folder, and then click Properties.

3.       Click Security, and then add everyone to the security permissions.

4.       Click Apply, and then OK.

 

This will enable users to create spool logs in server.

 

For more information about Terminal Services Easy Print visit the following Microsoft Web site: http://technet.microsoft.com/en-us/library/cc753853.aspx

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Article ID: 962930 - Last Review: January 15, 2009 - Revision: 1.0
APPLIES TO
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
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