After you sign an .rdp file by using the Rdpsign.exe utility, signed .rdp file permissions are changed, or a signed .rdp file does not provide the name and password information in Windows Server 2008

Article translations Article translations
Article ID: 962947 - View products that this article applies to.
Expand all | Collapse all

On This Page

SYMPTOMS

After you sign a Remote Desktop Protocol (RDP) file by using the Rdpsign.exe utility on a Windows Server 2008-based system, you experience one of the following issues.

Issue 1
  • The .rdp file is located in a folder that has customized permissions.
  • The folder and the current user's profile are located in the same volume.
In this scenario, users cannot access the .rdp file after it is signed. Instead, they receive an "access denied" message.

Issue 2

An .rdp file contains a terminal server name, a user name, and password information. Additionally, the .rdp file works correctly before it is signed. However, when you double-click the signed .rdp file, the server name, user name, and password fields are blank.

CAUSE

Issue 1

This problem occurs because a temporary file is created in the current user's profile and then moved to the destination folder. If the profile and the destination folder reside on the same volume, the permission settings are not inherited correctly.

Issue 2

This problem occurs if the 2-byte Unicode header is missing from the signed .rdp file. This causes the Mstsc.exe utility to incorrectly interpret the file as ASCII. Therefore, the utility cannot read the connection data.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix, you must have Windows Server 2008 installed.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

The .manifest files and the .mum files that are installed in each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. These files and their associated .cat (security catalog) files are critical to maintaining the state of the updated component. The .cat files are signed with a Microsoft digital signature. The attributes of these security files are not listed.
For all supported x86-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Rdpsign.exe6.0.6001.2236380,38428-Jan-200905:26x86
Tsallow.mofNot Applicable10,67418-Dec-200721:03Not Applicable
Tspubwmi.dll6.0.6001.22363137,72828-Jan-200905:26x86
For all supported x64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Rdpsign.exe6.0.6001.2236280,38427-Jan-200906:12x64
Tsallow.mofNot Applicable10,67418-Dec-200721:03Not Applicable
Tspubwmi.dll6.0.6001.22362162,81627-Jan-200906:21x64
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Rdpsign.exe6.0.6001.22363155,64828-Jan-200904:37IA-64
Tsallow.mofNot Applicable10,67418-Dec-200721:03Not Applicable
Tspubwmi.dll6.0.6001.22363330,24028-Jan-200904:38IA-64

WORKAROUND

To work around Issue 1, use one of the following methods:
  • Save the signed .rdp file to a different volume.
  • Move or copy the problematic signed .rdp file to another folder, and then move it back to its original folder.
To work around Issue 2, open the .rdp file in a Unicode-aware program, such as Notepad, and then save it back.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

REFERENCES

For more information about the Rdpsign.exe utility, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/cc753982.aspx

MORE INFORMATION

Additional file information for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_for_kb962947_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42128-Jan-200920:15Not Applicable
Package_for_kb962947_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42228-Jan-200920:15Not Applicable
Package_for_kb962947_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,40828-Jan-200920:15Not Applicable
Package_for_kb962947_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43028-Jan-200920:15Not Applicable
X86_microsoft-windows-t..lishing-wmiprovider_31bf3856ad364e35_6.0.6001.22363_none_35841a85acd4ad82.manifestNot Applicable28,40928-Jan-200905:54Not Applicable
Additional files for all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_microsoft-windows-t..lishing-wmiprovider_31bf3856ad364e35_6.0.6001.22363_none_3585be7bacd2b67e.manifestNot Applicable28,47028-Jan-200905:02Not Applicable
Package_for_kb962947_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42528-Jan-200920:15Not Applicable
Package_for_kb962947_sc~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42628-Jan-200920:15Not Applicable
Package_for_kb962947_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,41228-Jan-200920:15Not Applicable
Package_for_kb962947_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43428-Jan-200920:15Not Applicable
Additional files for all supported x64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_microsoft-windows-t..lishing-wmiprovider_31bf3856ad364e35_6.0.6001.22362_none_91a1b5bf65330561.manifestNot Applicable28,57527-Jan-200907:45Not Applicable
Package_for_kb962947_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,42928-Jan-200920:15Not Applicable
Package_for_kb962947_sc~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43028-Jan-200920:15Not Applicable
Package_for_kb962947_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,41628-Jan-200920:15Not Applicable
Package_for_kb962947_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43828-Jan-200920:15Not Applicable
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 962947 - Last Review: October 7, 2011 - Revision: 2.0
APPLIES TO
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
Keywords: 
kbsurveynew kbautohotfix kbexpertiseadvanced kbfix kbqfe KB962947

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com