Article ID: 963005 - View products that this article applies to.
You use the Add Groups button or the Add Object button when you are creating a report in Microsoft System Center Operations Manager 2007 Service Pack 1 (SP1). You expect that more than 500 objects will be displayed in the Add Object Wizard. However, only the first 500 objects are displayed.
This problem occurs because a 500-object limitation causes only the first 500 objects to be displayed. This is by design.
Update InformationThis fix is contained within the Microsoft System Center Operations Manager 2007 Service Pack 1 update. To see a list of issues are fixed and how to obtain the cumulative rollup, refer to this article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/971541/ )Description of System Center Operations Manager 2007 Service Pack 1
Hotfix informationTo resolve this issue, you must install the hotfix, and then create a new registry key. After you do this, you can increase the display limit as necessary. A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
PrerequisitesTo apply this hotfix, you must have System Center Operations Manager 2007 Service Pack 1 installed on the computer. This hotfix must be applied to each computer that meets the following criteria:
Restart requirementYou do not have to restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
System Center Operations Manager 2007 Service Pack 1
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Hotfix installation instructionsTo extract the hotfix files that are contained in this hotfix, follow these steps:
Post-installation instructionsImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
After you install this hotfix on a computer that is hosting the Operations Manager Console, you can create a registry key to manually set the maximum object limitation in the Add Object Wizard. If no registry key exists, the default behavior is to return a maximum of 500 objects.
To create the registry key, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.This problem was first corrected in Microsoft System Center Operations Manager 2007 R2.
For a list of issues that are fixed in Microsoft System Center Operations Manager 2007 R2, refer to the following article in the Microsoft Knowledge base:
(http://support.microsoft.com/kb/971410/ )List of issues that are fixed in System Center Operations Manager 2007 R2
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates