FIX: The BizTalk Accelerator for RosettaNet 3.5 configuration tool (Configuration.exe) closes unexpectedly when you run the configuration tool on a computer that does not have Windows SharePoint Services 2.0 installed

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Article ID: 963013 - View products that this article applies to.
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SYMPTOMS

In Microsoft BizTalk Server 2006 R2, you cannot configure Microsoft BizTalk Accelerator for RosettaNet 3.5 when you run the BizTalk Accelerator for RosettaNet 3.5 configuration tool (Configuration.exe). Additionally, you receive an exception error message that resembles the following, and the configuration tool closes unexpectedly:
Error Configuration Framework]Feature: [Runtime] Failed to configure with error message [<Exception Message="Unexpected exception occurred while configuring [Runtime]." Source="" HelpID=""><Exception Message="Attempted to read or write protected memory. This is often an indication that other memory is corrupt." Source="Configuration" HelpID="" /></Exception>]
This problem occurs if the following conditions are true:
  • You specify localhost in the BizTalk Server name field of the WebApps configuration.
  • Windows SharePoint Services 2.0 is not installed on the computer.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must install the following software before you apply this hotfix:
  • Microsoft BizTalk Server 2006 R2
  • Microsoft BizTalk Accelerator for RosettaNet 3.5

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
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File nameFile versionFile sizeDateTimePlatform
Rnconfig.dll3.5.317.0317,77626-Jan-200919:26x86

WORKAROUND

To work around this problem, change localhost to the NetBIOS name of the computer in the configuration tool.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about how to configure BizTalk Accelerator for RosettaNet, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/bb950310.aspx
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 963013 - Last Review: May 11, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft BizTalk Server 2006 R2 Developer Edition
  • Microsoft BizTalk Server 2006 R2 Enterprise Edition
  • Microsoft BizTalk Server 2006 R2 Standard Edition
  • Microsoft BizTalk Server 2006 R2 Branch Edition
  • Microsoft BizTalk Accelerator for RosettaNet 3.5 Enterprise Edition
  • Microsoft BizTalk Accelerator for RosettaNet 3.5 Standard Edition
Keywords: 
kbbtsaccelerators kbsurveynew kbautohotfix kbexpertiseinter kbhotfixserver kbqfe KB963013

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