On a computer that runs Windows Vista or Windows Server 2008, after you rename, delete, or move the files in a network share that is hosted on a Windows Vista or Windows Server 2008-based computer, files are still listed in the network share

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Article ID: 963044 - View products that this article applies to.
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SYMPTOMS

On a computer that runs Windows Vista or Windows Server 2008, you have a network share that is hosted on a computer that runs Windows Vista or Windows Server 2008. In this scenario, after you rename, delete, or move the files in the network share, you may see that the original file names are still listed in the network share, although the operation that you performed on the files is successful.

For example, consider the following scenario:
  • You have the following network share:
    \\Server\Share.
  • You use the following command to move a file:
    Move \\Server\Share\Dir1\file.txt \\Server\Share\Dir2\file.txt
  • You use the following command, and you see that the operation is executed successfully:
    Dir \\Server\Share\Dir2
  • You use the following command to check the original directory:
    Dir \\Server\Share\Dir1
In this scenario, you may find that the original file.txt file name is still listed in the network share.

Notes
  • This problem occurs if the network share is connected by using theServer Message Block (SMB) v2 protocol. The default network share protocol between Windows Vista or Windows Server 2008 is SMB v2.
  • This problem also occurs if you try to rename, delete, or move the files by using an application that calls the MoveFileEx function.
  • This problem no longer occurs after about 10 seconds. This means that after about 10 seconds, the file disappears from the original directory.

CAUSE

This problem occurs because the file entry is cached in the directory cache. After the file is renamed, deleted, or moved, the directory cache does not update at the same time. When the directory cache is cleared out after 10 seconds, this problem no longer occurs.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix on Windows Vista-based computer, you must have Windows Vista SP1 installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
No prerequisites are required for Windows Server 2008-based computers.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

The MANIFEST files (.manifest) and MUM files (.mum) installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Mrxsmb20.sys6.0.6001.2237379,36010-Feb-200902:48x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Mrxsmb20.sys6.0.6001.22373105,98410-Feb-200903:20x64
For all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Mrxsmb20.sys6.0.6001.22373262,14410-Feb-200901:55IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the MoveFileEx function, visit the following Web site:
http://msdn.microsoft.com/en-us/library/aa365240(VS.85).aspx
For more information about command-line commands, visit the following Web site:
http://msdn.microsoft.com/en-us/library/003ssz4z(VS.80).aspx

Additional file information for Windows Server 2008 and for Windows Vista

Additional files for all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File namePackage_for_kb963044_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,367
Date (UTC)11-Feb-2009
Time (UTC)02:23
PlatformNot Applicable
File namePackage_for_kb963044_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)11-Feb-2009
Time (UTC)02:23
PlatformNot Applicable
File namePackage_for_kb963044_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,421
Date (UTC)11-Feb-2009
Time (UTC)02:23
PlatformNot Applicable
File namePackage_for_kb963044_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,423
Date (UTC)11-Feb-2009
Time (UTC)02:23
PlatformNot Applicable
File namePackage_for_kb963044_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)11-Feb-2009
Time (UTC)02:23
PlatformNot Applicable
File namePackage_for_kb963044_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)11-Feb-2009
Time (UTC)02:23
PlatformNot Applicable
File namePackage_for_kb963044_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,422
Date (UTC)11-Feb-2009
Time (UTC)02:23
PlatformNot Applicable
File namePackage_for_kb963044_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)11-Feb-2009
Time (UTC)02:23
PlatformNot Applicable
File nameX86_6ec97cc2288171a596f782916cc8bfa0_31bf3856ad364e35_6.0.6001.22373_none_daa04e54d6113ba1.manifest
File versionNot Applicable
File size701
Date (UTC)11-Feb-2009
Time (UTC)02:23
PlatformNot Applicable
File nameX86_microsoft-windows-smb20-minirdr_31bf3856ad364e35_6.0.6001.22373_none_8b1be79ca3198aaa.manifest
File versionNot Applicable
File size6,960
Date (UTC)10-Feb-2009
Time (UTC)06:06
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameAmd64_677b3fc045998bab47dbd52d0adca189_31bf3856ad364e35_6.0.6001.22373_none_8701d2df5645bfa6.manifest
File versionNot Applicable
File size705
Date (UTC)11-Feb-2009
Time (UTC)02:23
PlatformNot Applicable
File nameAmd64_microsoft-windows-smb20-minirdr_31bf3856ad364e35_6.0.6001.22373_none_e73a83205b76fbe0.manifest
File versionNot Applicable
File size6,972
Date (UTC)10-Feb-2009
Time (UTC)06:25
PlatformNot Applicable
File namePackage_for_kb963044_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,375
Date (UTC)11-Feb-2009
Time (UTC)02:23
PlatformNot Applicable
File namePackage_for_kb963044_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,439
Date (UTC)11-Feb-2009
Time (UTC)02:23
PlatformNot Applicable
File namePackage_for_kb963044_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)11-Feb-2009
Time (UTC)02:23
PlatformNot Applicable
File namePackage_for_kb963044_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)11-Feb-2009
Time (UTC)02:23
PlatformNot Applicable
File namePackage_for_kb963044_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)11-Feb-2009
Time (UTC)02:23
PlatformNot Applicable
File namePackage_for_kb963044_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,439
Date (UTC)11-Feb-2009
Time (UTC)02:23
PlatformNot Applicable
File namePackage_for_kb963044_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)11-Feb-2009
Time (UTC)02:23
PlatformNot Applicable
File namePackage_for_kb963044_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,437
Date (UTC)11-Feb-2009
Time (UTC)02:23
PlatformNot Applicable
Additional files for all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_47b0d26c3aba390539e85aab8ca48a91_31bf3856ad364e35_6.0.6001.22373_none_6cd307973e5d23fa.manifest
File versionNot Applicable
File size703
Date (UTC)11-Feb-2009
Time (UTC)02:23
PlatformNot Applicable
File nameIa64_microsoft-windows-smb20-minirdr_31bf3856ad364e35_6.0.6001.22373_none_8b1d8b92a31793a6.manifest
File versionNot Applicable
File size6,966
Date (UTC)10-Feb-2009
Time (UTC)05:04
PlatformNot Applicable
File namePackage_for_kb963044_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)11-Feb-2009
Time (UTC)02:23
PlatformNot Applicable
File namePackage_for_kb963044_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)11-Feb-2009
Time (UTC)02:23
PlatformNot Applicable
File namePackage_for_kb963044_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)11-Feb-2009
Time (UTC)02:23
PlatformNot Applicable
File namePackage_for_kb963044_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,434
Date (UTC)11-Feb-2009
Time (UTC)02:23
PlatformNot Applicable
File namePackage_for_kb963044_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)11-Feb-2009
Time (UTC)02:23
PlatformNot Applicable
File namePackage_for_kb963044_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)11-Feb-2009
Time (UTC)02:23
PlatformNot Applicable

Properties

Article ID: 963044 - Last Review: October 7, 2011 - Revision: 2.0
APPLIES TO
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Ultimate
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
Keywords: 
kbautohotfix kbexpertiseinter kbfix kbbug kbsurveynew kbqfe KB963044

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