This article provides information to DATAllegro customers to find information about support on their DATAllegro products.
For support on the following DATAllegro products:
- DATALLEGRO Data Warehouse Appliance
- DATALLEGRO V3
- DATALLEGRO SRA (Single Rack Appliance)
- DATALLEGRO MRA (Multi Rack Appliance)
- DATALLEGRO Archive
You may obtain support for versions
3.13,
3.20 and
3.22 via the following routes:
- If you are an existing DATAllegro customer, please use the following link to submit a service request or to check the status of an existing request: https://na2.salesforce.com/sserv/login.jsp?orgId=00D300000000Rou
(https://na2.salesforce.com/sserv/login.jsp?orgId=00D300000000Rou)
- For Phone Support please call 1-877-470-DATA (3282)
- For Email Support contact: dasupport@microsoft.com
(mailto:dasupport@microsoft.com)
- For all other questions about the product or Services Please call 1-949-680-3000