Description of the hotfix rollup package for System Center Data Protection Manager 2007: February 16, 2009

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Article ID: 963102 - View products that this article applies to.
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SUMMARY

This article describes the Microsoft System Center Data Protection Manager (DPM) 2007 issues that are fixed in the Data Protection Manager 2007 hotfix rollup package that is dated February 16, 2009.

INTRODUCTION

Important The hotfix that is described here is included in the update that is described in the following Microsoft Knowledge Base article:
979970 Description of the latest hotfix rollup package for System Center Data Protection Manager 2007: March 29, 2010
We highly recommend that you install this update to resolve the problem described in this article and other DPM-related issues.

This hotfix rollup addresses the following issues:

Issue 1

Mount points cannot be protected on secondary DPM servers because mount points are not visible. However, mount points should be displayed as protectable on secondary DPM servers.

Issue 2

After the DPM service crashes, it cannot restart because of a handling failure that occurs during inquiry.

Issue 3

After you migrate DPM data to a new disk, the old recovery points are no longer listed after the DPM server is restarted. Recovery points that are created after the disk was migrated are listed.

Issue 4

After you migrate DPM data to a new disk and then delete the inactive replica, the active replica is dismounted, and recovery points for the replica are not listed.

Issue 5

When you click the Recovery tab and then browse through the list of files to be restored, the DPM service may stop if a file has an invalid time stamp. (A time stamp is invalid if it is for a created or modified date earlier than January 1, 1753.)

Issue 6

You cannot install the DPM protection agent on a system that is running Microsoft Hyper-V Server 2008.

When you try to install the DPM protection agent from the DPM user interface, the system that is running Microsoft Hyper-V Server 2008 is not listed in the agent management list.

When you try to install the DPM protection agent directly on the server, the agent is installed successfully on the computer that is running Microsoft Hyper-V Server 2008. However, the attach process that uses the Attach-ProductionServer script fails, and you receive the following error message:
Attach-ProductionServer.ps1 : The following computers do not meet the minimum software requirements for installing the DPM protection agent: <computer name>

MORE INFORMATION

The following files are available for download from the Microsoft Download Center:

System Center Data Protection Manager 2007 hotfix package (32-bit and 64-bit versions)

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Download the 963102 package now.

Note The hotfix package applies to all DPM 2007 languages.

Update installation instructions

This DPM 2007 rollup package consists of three separate updates. To install each update, follow these steps:
  1. Install the rollup package on the DPM 2007 Service Pack 1 server. To do this, run the DataProtectionManager2007-KB963102.exe file on the server.

    Note You do not have to restart the server after you install the hotfix rollup package.
  2. Update the remote Microsoft SQL Server installation that is hosting the DPMDB database. To do this, run the SqlPrep-KB963102.msp file on the instance of SQL Server.

    Note This step is not required if you are running an SQL DPMDB instance on the DPM 2007 server.
  3. In the DPM Administrator Console, update the protection agents. To do this, use one of the following methods.
    • Method 1 Update the protection agents from the DPM Administrator Console. To do this, follow these steps:
      1. Open the DPM Administrator Console.
      2. Click the Management tab, and then click the Agents tab.
      3. In the Protected Computer list, select a computer, and then click Update in the Action pane.
      4. Click Yes, and then click Update Agents.
      5. In the Enter Credentials and Reboot option dialog box, enter your credentials, select the Manually restart the selected servers later option, and then click OK.

        Note Because you selected the Manually restart the selected servers later option, you do not have to restart the computer to update the agent.
    • Method 2 Update the protection agents on the protected computers. To do this, follow these steps:
      1. Obtain the update protection agent package. To do this, follow these steps:
        1. On the DPM 2007 server, locate the following directory:
          Data Protection Manager installation location\DPM\Agents\RA\2.0.8824.0
        2. Select the appropriate package. The choice of packages is as follows:
          • x86 update i386\1033\DPMAgentInstaller_KB963102.exe
          • x64 update amd64\1033\DPMAgentInstaller_KB963102_AMD64.exe
        Note The DPMAgentInstaller .exe package applies to all languages.
      2. Run the appropriate DPMAgentInstaller .exe package on each protected computer.
      3. On the DPM 2007 server, open the DPM Administrator Console.
      4. Click the Management tab, and then click the Agents tab.
      5. Select the protected computers, and then verify that the agent version is listed as 2.0.8824.0.
  4. Run the DPMManagementShell2007-KB963102.msp file.

    Note This step is not required if you are running the Data Protection Manager Management Shell on the DPM 2007 server.

Prerequisites

You must have System Center Data Protection Manager 2007 Service Pack 1 installed to apply this hotfix.

Restart requirement

If the DPM Management Shell is open when you install the hotfix rollup package, you must restart the computer. Otherwise, a restart is not required.

Hotfix replacement information

This hotfix replaces the following previously released hotfix:
961502 A replica may be listed as inconsistent after you install System Center Data Protection Manager 2007 Service Pack 1 on a computer that is running an x64-based version of Windows Server 2003

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
System Center Data Protection Manager 2007, x86-based versions
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File nameFile versionFile sizeDateTimePlatform
Addlibraryserverfordpm.exe2.0.8824.052,11216-Feb-200922:20x86
Cmte.dll2.0.8824.0179,10416-Feb-200922:20x86
Configuredatasourceutil.exe2.0.8824.021,40816-Feb-200922:20x86
Cpwrapper.dll2.0.8824.0612,75216-Feb-200922:20x86
Dpmac.exe2.0.8824.0745,87216-Feb-200922:18x86
Dpmla.exe2.0.8824.01,183,63216-Feb-200922:18x86
Dpmra.exe2.0.8824.02,377,10416-Feb-200922:18x86
Dpmwriterhelperplugin.dll2.0.8824.071,56816-Feb-200922:18x86
Dsmfs.dll2.0.8824.0301,96816-Feb-200922:18x86
Engineuicommon.dll2.0.8824.0359,31216-Feb-200922:20x86
Exchangecmdletswrapper.exe2.0.8824.040,33616-Feb-200922:18x86
ExchangeCmdletsWrapperProxy.dll2.0.8824.018,83216-Feb-200922:18x86
ExchangeWriterHelperPlugin.dll2.0.8824.0210,32016-Feb-200922:18x86
Filewriterhelperplugin.dll2.0.8824.0218,00016-Feb-200922:18x86
GenericDatasourceWriterHelperPlugin.dll2.0.8824.0122,76816-Feb-200922:18x86
GenericNonVssDatasourceHelperPlugin.dll2.0.8824.0135,56816-Feb-200922:18x86
Installagent.exeNot applicable145,80816-Feb-200922:18x86
Installagentpatch.exeNot applicable98,19216-Feb-200922:18x86
Intenttranslator.dll2.0.8824.0248,73616-Feb-200922:20x86
Microsoft.EnterpriseStorage.Dls.Prm.MbcParser.dll2.0.8824.0240,03216-Feb-200922:20x86
Migratev1tov2replicas.exe2.0.8824.028,56016-Feb-200922:18x86
Rhl.dll2.0.8824.035,72816-Feb-200922:20x86
Setshareddpmdatabase.exe2.0.8824.072,60816-Feb-200922:20x86
Setupdpm.exe2.0.8824.015,76016-Feb-200922:20x86
Spsearchwriterhelperplugin.dll2.0.8824.0152,97616-Feb-200922:18x86
Spupgrade.exe2.0.8824.039,84016-Feb-200922:20x86
Sqlwriterhelperplugin.dll2.0.8824.0309,64816-Feb-200922:18x86
Sqmdatapoints.exe2.0.8824.014,22416-Feb-200922:20x86
Storagepoolmanager.dll2.0.8824.0332,19216-Feb-200922:20x86
Triggerjob.exe2.0.8824.014,75216-Feb-200922:20x86
Wsscmdletswrapper.exe2.0.8824.094,09616-Feb-200922:18x86
Wsscmdletswrapperproxy.dll2.0.8824.019,85616-Feb-200922:18x86
Wsswriterhelperplugin.dll2.0.8824.0208,27216-Feb-200922:18x86
System Center Data Protection Manager 2007, x64-based versions
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File nameFile versionFile sizeDateTimePlatform
Addlibraryserverfordpm.exe2.0.8824.052,11216-Feb-200922:20x86
Cmte.dll2.0.8824.0179,08816-Feb-200922:20x86
Configuredatasourceutil.exe2.0.8824.021,39216-Feb-200922:20x86
Cpwrapper.dll2.0.8824.0854,41616-Feb-200922:20x64
Dpmac.exe2.0.8824.01,037,72816-Feb-200922:20x64
Dpmla.exe2.0.8824.01,721,74416-Feb-200922:20x64
Dpmra.exe2.0.8824.03,506,08016-Feb-200922:20x64
Dpmwriterhelperplugin.dll2.0.8824.085,90416-Feb-200922:20x64
Dsmfs.dll2.0.8824.0398,24016-Feb-200922:20x64
Engineuicommon.dll2.0.8824.0359,31216-Feb-200922:20x86
Exchangecmdletswrapper.exe2.0.8824.050,57616-Feb-200922:20x64
ExchangeCmdletsWrapperProxy.dll2.0.8824.019,36016-Feb-200922:20x64
ExchangeWriterHelperPlugin.dll2.0.8824.0293,28016-Feb-200922:20x64
Filewriterhelperplugin.dll2.0.8824.0287,63216-Feb-200922:20x64
GenericDatasourceWriterHelperPlugin.dll2.0.8824.0158,60816-Feb-200922:20x64
GenericNonVssDatasourceHelperPlugin.dll2.0.8824.0182,67216-Feb-200922:20x64
Installagent.exeNot applicable135,58416-Feb-200922:20x64
Installagentpatch.exeNot applicable105,37616-Feb-200922:20x64
Intenttranslator.dll2.0.8824.0248,72016-Feb-200922:20x86
Microsoft.EnterpriseStorage.Dls.Prm.MbcParser.dll2.0.8824.0342,41616-Feb-200922:20x64
Migratev1tov2replicas.exe2.0.8824.028,04816-Feb-200922:20x64
Rhl.dll2.0.8824.035,72816-Feb-200922:20x86
Setshareddpmdatabase.exe2.0.8824.072,59216-Feb-200922:20x86
Setupdpm.exe2.0.8824.015,76016-Feb-200922:20x86
Spsearchwriterhelperplugin.dll2.0.8824.0207,26416-Feb-200922:20x64
Spupgrade.exe2.0.8824.039,82416-Feb-200922:20x86
Sqlwriterhelperplugin.dll2.0.8824.0419,23216-Feb-200922:20x64
Sqmdatapoints.exe2.0.8824.014,22416-Feb-200922:20x86
Storagepoolmanager.dll2.0.8824.0416,65616-Feb-200922:20x64
Triggerjob.exe2.0.8824.014,73616-Feb-200922:20x86
Wsscmdletswrapper.exe2.0.8824.0115,60016-Feb-200922:20x64
Wsscmdletswrapperproxy.dll2.0.8824.020,36816-Feb-200922:20x64
Wsswriterhelperplugin.dll2.0.8824.0271,26416-Feb-200922:20x64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 963102 - Last Review: October 7, 2011 - Revision: 7.0
APPLIES TO
  • Microsoft System Center Data Protection Manager 2007
Keywords: 
atdownload kbexpertiseinter kbsurveynew kbbug kbfix kbqfe KB963102

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