When you try to view a very large JPEG image on a Windows Vista-based DLNA server from a DLNA client, the JPEG image is corrupted

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Article ID: 963106 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario. On a Windows Vista-based computer, you share media by using the Windows Media Player Network Sharing Service. Additionally, you configure the computer as a Digital Living Network Alliance (DLNA) server. Then, you try to view a JPEG image on the DLNA server from a DLNA client, such as from DLNA-aware TV. However, if the JPEG image's height or width is larger than 4096 pixels, the image is corrupted.

CAUSE

This problem occurs because the Windows codecs do not correctly handle color information for very large images.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix on Windows Vista-based computer, you must have Windows Vista SP1 installed.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately . MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Vista
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File nameFile versionFile sizeDateTimePlatform
Windowscodecs.dll6.0.6001.22367712,70403-Feb-200905:48x86
For all supported x64-based versions of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Windowscodecs.dll6.0.6001.22367841,21603-Feb-200906:11x64

WORKAROUND

To work around this problem, reduce the image size so that the height and width are less than 4096 pixels.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, visit the following Microsoft Web site:
http://download.microsoft.com/download/0/0/b/00bba048-35e6-4e5b-a3dc-36da83cbb0d1/NetCompat_WMP11.docx

Additional file information for Windows Vista

Additional files for all supported x86-based versions of Windows Vista
Collapse this tableExpand this table
File namePackage_for_kb963106_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,367
Date (UTC)03-Feb-2009
Time (UTC)13:55
File namePackage_for_kb963106_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)03-Feb-2009
Time (UTC)13:55
File namePackage_for_kb963106_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,421
Date (UTC)03-Feb-2009
Time (UTC)13:55
File namePackage_for_kb963106_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,422
Date (UTC)03-Feb-2009
Time (UTC)13:55
File namePackage_for_kb963106_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)03-Feb-2009
Time (UTC)13:55
File namePackage_for_kb963106_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)03-Feb-2009
Time (UTC)13:55
File nameX86_19e809129a62f5db0a8d781ea88d5609_31bf3856ad364e35_6.0.6001.22367_none_4689ad241fdbb641.manifest
File versionNot Applicable
File size700
Date (UTC)03-Feb-2009
Time (UTC)13:55
File nameX86_microsoft-windows-windowscodec_31bf3856ad364e35_6.0.6001.22367_none_96d17a8fba66111a.manifest
File versionNot Applicable
File size548,436
Date (UTC)03-Feb-2009
Time (UTC)06:17
Additional files for all supported x64-based versions of Windows Vista
Collapse this tableExpand this table
File nameAmd64_725ba62b32ad8a9df914839b35b40508_31bf3856ad364e35_6.0.6001.22367_none_9a4b4f45c422aeee.manifest
File versionNot Applicable
File size704
Date (UTC)03-Feb-2009
Time (UTC)13:55
File nameAmd64_74bd57dc92bc9a802ca7110514d10223_31bf3856ad364e35_6.0.6001.22367_none_9aebd7f5d1f521a1.manifest
File versionNot Applicable
File size1,048
Date (UTC)03-Feb-2009
Time (UTC)13:55
File nameAmd64_microsoft-windows-windowscodec_31bf3856ad364e35_6.0.6001.22367_none_f2f0161372c38250.manifest
File versionNot Applicable
File size548,464
Date (UTC)03-Feb-2009
Time (UTC)06:41
File namePackage_for_kb963106_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,375
Date (UTC)03-Feb-2009
Time (UTC)13:55
File namePackage_for_kb963106_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,438
Date (UTC)03-Feb-2009
Time (UTC)13:55
File namePackage_for_kb963106_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)03-Feb-2009
Time (UTC)13:55
File namePackage_for_kb963106_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)03-Feb-2009
Time (UTC)13:55
File namePackage_for_kb963106_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)03-Feb-2009
Time (UTC)13:55
File namePackage_for_kb963106_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,438
Date (UTC)03-Feb-2009
Time (UTC)13:55

Properties

Article ID: 963106 - Last Review: October 7, 2011 - Revision: 2.0
APPLIES TO
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
Keywords: 
kbautohotfix kbexpertiseinter kbfix kbbug kbsurveynew kbqfe KB963106

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