Error 80040808 - An unknown Error had Occurred - Source: Authenticate Function

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Article ID: 963155 - View products that this article applies to.
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SYMPTOMS

Error in pop up window:"80040808 - An unknown error had occurredSource: Authenticate Function"Error in Segment window:"-2147211505 - An unknown error had occurred Source: BuildSegmentUI Function" This error occurs when logging into the GL Company in the ExpressLink Wizard after clicking Next to advance to Step 2.

CAUSE

The GL company within Designer is pointing to an ODBC data source configured in the User DSN Tab.

RESOLUTION

The GL Company ODBC Data Source must be configured in System DSN Tab. To check the data source open up Microsoft FRx and click on Company - Information, then select the company that you are loading data from in Expresslink. Click on the System Specific tab and make note of the DSN listed here. Click on the Define button and look to see if the DSN name is listed on the User DSN tab or the System DSN tab. If it is on the User DSN tab a new datasource needs to be setup. See .

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Article ID: 963155 - Last Review: January 22, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft Business Solutions for Analytics–Forecaster 6.7
Keywords: 
KB963155

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