FRx PDF Server Was Unable to Initialize the PDF Printer

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Article ID: 964725 - View products that this article applies to.
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SYMPTOMS

 FRx PDF Server was unable to initialize the PDF printer. You will not be able to generate printer friendly reports from FRx WebPort‮
This error occurs when attempting to start FRx PDF Server.

CAUSE

The user logged into the FRx WebPort server does not have appropriate permissions to the BCL easyPDF printer.

RESOLUTION

Grant adequate permissions to the BCL easyPDF printer. These steps may require that a user be logged in as a local administrator to the server.
  1. Click on Printers and Faxes either from the Start Menu or from within the Control Panel.
  2. Right-click the BCL easyPDF printer and select Properties.
  3. Click on the Security tab.
  4. Select the appropriate user or group. If the user or group is not displayed, click the Add button and enter the object name of the user or group to be granted access to the printer.
  5. Verify the permissions for the user or group include Print and Manage Printers.

Properties

Article ID: 964725 - Last Review: February 3, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft Business Solutions for Analytics–FRx 6.7 Desktop
  • FRx Financial Reporter 6.5
Keywords: 
KB964725

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