Error message when you set a company as default and Microsoft FRx is installed on a Citrix server: "Invalid Path Specified for Work Drive"

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Article ID: 965527 - View products that this article applies to.
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SYMPTOMS

"Invalid Path Specified for Work Drive"

This error occurs when setting a company as default or generating a report.

CAUSE

By default, the work drive path is set to the temp directory for the current user (as defined by the TEMP environment variable), but it can be changed for each user. If the user's TEMP environment variable contains an invalid path, or if the path specified was removed, this error will occur. The FRX.INI file stores user-specific settings.

In earlier releases Microsoft FRx attempted to save a setting to the FRX.INI file in C:\Windows\FRX.INI, the operation would be re-directed to C:\Users\Username\AppData\Local\VirtualStore\Windows\FRX.INI. With Microsoft FRx 6.7.9111 the FRx.INI file is still saved to the Windows directory but the Microsoft FRx Application will read the FRX.INI from the users profile, i.e.,C:\Documents and Settings\ALocal Settings\pplication Data\FRx Software\Frx 6.7\FRX.INI.

When the FRx Designer is installed on the machine the default work drive setting defaults to C:\Documents and Settings\Username\Local Settings\Temp. On Citrix and Terminal Servers, this is not a shared directory and permissions to this directory may cause the "Invalid Path" Error.

RESOLUTION

On Terminal Services/Citrix servers, a new temp directory is created for each user session, and the user's TEMP environment variable is set accordingly. Each time the WorkDrive path is changed, Microsoft FRx stores the path in the FRX.INI file. The default path for the Optional Work Drive in Admin - Processing Options and the user's FRX.INI Workdrive path must be changed. To resolve this error, a shared directory should be created for all users with modify rights.

The following steps may will assist to workaround this error:
  1. Create a new shared directory on the Terminal Services/Citrix server or network server- an example of this might be M:\FRxTemp.
  2. Start Microsoft FRx Designer and click Admin - Processing Options. Change the Optional Work Drive path to the shared directory created in Step 1.
  3. Using Windows Explorer, browse to the users C:\Documents and Settings\Local Settings\Application Data\FRx Software\FRx 6.7 folder. Locate the FRX.INI file and open it in Notepad. Change the value on the WorkDrive line (located under the [Network] section) to the directory path created in step 1.
  4. Save and close the FRX.INI file.
  5. When users re-connect to the Terminal Services/Citrix server, the WorkDrive path in each user's FRX.INI file should be changed to the new drive. If specific users still receive the error, change the WorkDrive path in the FRX.INI file for the user or users having the problem.

Properties

Article ID: 965527 - Last Review: February 4, 2009 - Revision: 1.2
APPLIES TO
  • Microsoft Business Solutions for Analytics–FRx 6.7 Desktop
  • FRx Financial Reporter 6.5
Keywords: 
KB965527

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