Article ID: 967048 - Last Review: July 21, 2009 - Revision: 2.0

Error message on a Windows XP-based computer that has a USB card reader: "Stop 0x000000D1"

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SYMPTOMS

Consider the following scenario:
  • You run Windows XP on a computer that has a universal serial bus (USB) card reader.
  • You install a Microsoft USB smart card class driver (Usbccid.sys) on the computer.
  • You insert a smart card into the USB card reader.
  • A service or application transmits a large amount of data from the smart card.
In this scenario, the system crashes and you receive the following Stop error message:
Stop 0x000000D1 (parameter1, 00000002, 00000001, parameter4)
DRIVER_IRQL_NOT_LESS_OR_EQUAL


Note The parameters in this Stop error message vary, depending on your actual configuration.

CAUSE

A problem in the Usbccid.sys driver causes some memory corruption when you insert a smart card. When large data is transmitted, typically over 400 bytes, the system presents a Stop error.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows XP Service Pack 3 installed on the computer. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
322389  (http://support.microsoft.com/kb/322389/ ) How to obtain the latest Windows XP service pack

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows XP with Service Pack 3, x86-based versions
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File nameFile versionFile sizeDateTimePlatformSP requirement
Usbccid.infNot Applicable1,91921-May-200904:48Not ApplicableSP3
Usbccid.sys5.2.3790.447629,18421-May-200909:48x86SP3

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

The Usbccid.sys driver for Windows XP can be downloaded from Windows Update. For more information, visit the following Microsoft Web site:
http://www.microsoft.com/whdc/device/input/smartcard/USB_CCID.mspx (http://www.microsoft.com/whdc/device/input/smartcard/USB_CCID.mspx)
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/LN/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
Keywords: 
kbautohotfix kbexpertiseinter kbsurveynew kbbug kbfix kbhotfixserver kbqfe KB967048
 

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