FIX: The FTP receive location does not receive a file if the FTP raw command is configured in the Before Get field in BizTalk Server

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Article ID: 967154 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • In Microsoft BizTalk Server, you use an FTP receive location to retrieve a file from an FTP server.
  • An FTP raw command is configured in the Before Get field for the FTP receive location.
In this scenario, the FTP receive location does not receive the file. Instead, the FTP receive location crashes after it runs the Before Get command. Additionally, an event that resembles the following is logged in the Application log:

Event Type: Warning
Event Source: BizTalk Server 2006
Event Category: BizTalk Server 2006
Event ID: 5740
Description:
The adapter "FTP" raised an error message. Details "The command <Command> failed on the FTP server. "

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Microsoft BizTalk Server 2006 or Microsoft BizTalk Server 2006 R2 installed to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix. However, you must restart the BizTalk Server Application service.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
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File nameFile versionFile sizeDateTimePlatform
XceedFTPBizTalk.dll3.5.1776.0300,89624-Feb-200901:12x86
Interop.xceedftplib.dll3.5.1776.059,22424-Feb-200901:09x86
Microsoft.biztalk.coreadapter.dll3.5.1776.096,11224-Feb-200901:09x86
Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about how to configure an FTP receive location, visit the following Microsoft Developer Network (MSDN) Web site:
http://msdn.microsoft.com/en-us/library/aa559095.aspx
For more information about how to configure the FTP adapter, visit the following MSDN Web site:
http://msdn.microsoft.com/en-us/library/aa561032.aspx
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 967154 - Last Review: April 28, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft BizTalk Server 2006 Standard Edition
  • Microsoft BizTalk Server 2006 Enterprise Edition
  • Microsoft BizTalk Server 2006 Developer Edition
Keywords: 
kbautohotfix kbbiztalk2006presp1fix kbbtsadapters kbexpertiseinter kbfix kbhotfixserver kbqfe KB967154

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