Event 1005 occurs on a Windows Server 2008-based computer that is running Server for NFS when there is an unmapped user in the advanced mapping list

Consider the following scenario:

• You have a Windows Server 2008-based computer that is running Server for Network File System (NFS).
• You configure the Server for NFS component to use a User Name Mapping (UNM) server that runs on a Windows Server 2003 R2-based computer.
• There is an unmapped user in the advanced mapping list.

In this scenario, when you start the NFS service, the following error is logged in the event log:

Log Name: System
Source: NfsServer
Date: Date & Time
Event ID: 1005
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Computer Name
Description: Server for NFS could not obtain mapping information from User Name Mapping. Server for NFS will make another attempt after 30 minutes.

Note This problem does not occur when the Server for NFS component is running on a Windows Server 2003 R2-based computer.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: - Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix, the computer must run Windows Server 2008 or Windows Server Core. Also, the computer must have Microsoft Services for Network File System installed.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2008 and Windows Server Core file information note

The MANIFEST files (.manifest) and MUM files (.mum) installed for each environment are listed separately . MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.

Windows Server Core and Windows Server 2008, 32-bit version

Windows Server Core and Windows Server 2008, 64-bit version

Windows Server 2008, Itanium-based version

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

Additional files for all supported 32-bit versions of Windows Server Core and of Windows Server 2008

Additional files for all supported 64-bit versions of Windows Server Core and of Windows Server 2008

Additional files for all supported Itanium-based versions of Windows Server 2008