Event 1005 occurs on a Windows Server 2008-based computer that is running Server for NFS when there is an unmapped user in the advanced mapping list

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Article ID: 967168 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You have a Windows Server 2008-based computer that is running Server for Network File System (NFS).
  • You configure the Server for NFS component to use a User Name Mapping (UNM) server that runs on a Windows Server 2003 R2-based computer.
  • There is an unmapped user in the advanced mapping list.
In this scenario, when you start the NFS service, the following error is logged in the event log:

Log Name: System
Source: NfsServer
Date: Date & Time
Event ID: 1005
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Computer Name
Description: Server for NFS could not obtain mapping information from User Name Mapping. Server for NFS will make another attempt after 30 minutes.

Note This problem does not occur when the Server for NFS component is running on a Windows Server 2003 R2-based computer.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: -
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix, the computer must run Windows Server 2008 or Windows Server Core. Also, the computer must have Microsoft Services for Network File System installed.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2008 and Windows Server Core file information note

The MANIFEST files (.manifest) and MUM files (.mum) installed for each environment are listed separately . MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
Windows Server Core and Windows Server 2008, 32-bit version
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Msnfsflt.mofNot Applicable4,43718-Dec-200721:26Not Applicable
Msnfsflt.sys6.0.6001.2236623,04002- Feb-200903:16x86
Nfs-servercore-ppdlic.xrm- msNot Applicable3,00102-Feb-200905:53Not Applicable
Nfssvc.exe6.0.6001.2236627,13602- Feb-200905:53x86
Nfssvr.mofNot Applicable6,17218-Dec-200721:26Not Applicable
Nfssvr.sys6.0.6001.22366493,05602- Feb-200903:16x86
Windows Server Core and Windows Server 2008, 64-bit version
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Msnfsflt.mofNot Applicable4,43718-Dec-200721:26Not Applicable
Msnfsflt.sys6.0.6001.2236629,69602- Feb-200903:44x64
Nfs-servercore-ppdlic.xrm- msNot Applicable3,00102-Feb-200906:12Not Applicable
Nfssvc.exe6.0.6001.2236631,74402- Feb-200906:34x64
Nfssvr.mofNot Applicable6,17218-Dec-200721:26Not Applicable
Nfssvr.sys6.0.6001.22366645,12002- Feb-200903:44x64
Windows Server 2008, Itanium-based version
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Msnfsflt.mofNot Applicable4,43718-Dec-200721:26Not Applicable
Msnfsflt.sys6.0.6001.2236664,51202- Feb-200902:20IA-64
Nfs-servercore-ppdlic.xrm- msNot Applicable3,00102-Feb-200904:46Not Applicable
Nfssvc.exe6.0.6001.2236664,51202- Feb-200905:08IA-64
Nfssvr.mofNot Applicable6,17218-Dec-200721:26Not Applicable
Nfssvr.sys6.0.6001.223661,403,39202 -Feb-200902:21IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional files for all supported 32-bit versions of Windows Server Core and of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Package_1_for_kb967168~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,78502-Feb-200920:22
Package_2_for_kb967168~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,77502-Feb-200920:22
Package_for_kb967168_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,40902-Feb-200920:22
Package_for_kb967168_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42202-Feb-200920:22
Package_for_kb967168_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42302-Feb-200920:22
Package_for_kb967168_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43002-Feb-200920:22
X86_25028be3f390cc9af1c4556dd12b89bb_31bf3856ad364e35_6.0.6001.22366_none_7f2ad5d2a0349010.manifestNot Applicable70202-Feb-200920:22
X86_microsoft-windows-nfs-servercore_31bf3856ad364e35_6.0.6001.22366_none_5bf36b3f20948cc6.manifestNot Applicable50,90602-Feb-200906:15
Additional files for all supported 64-bit versions of Windows Server Core and of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Amd64_0ec01029b4f5ab228d6eedc57d478462_31bf3856ad364e35_6.0.6001.22366_none_71d844a5e15d224b.manifestNot Applicable70602-Feb-200920:22
Amd64_microsoft-windows-nfs-servercore_31bf3856ad364e35_6.0.6001.22366_none_b81206c2d8f1fdfc.manifestNot Applicable50,94002-Feb-200907:06
Package_1_for_kb967168~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,79502-Feb-200920:22
Package_2_for_kb967168~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,78502-Feb-200920:22
Package_for_kb967168_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,41702-Feb-200920:22
Package_for_kb967168_sc~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43002-Feb-200920:22
Package_for_kb967168_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43102-Feb-200920:22
Package_for_kb967168_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43802-Feb-200920:22
Additional files for all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Ia64_3d71ea72d1cdf97ba8167eac8468b443_31bf3856ad364e35_6.0.6001.22366_none_bea07d4593f8ca72.manifestNot Applicable70402-Feb-200920:22
Ia64_microsoft-windows-nfs-servercore_31bf3856ad364e35_6.0.6001.22366_none_5bf50f35209295c2.manifestNot Applicable50,92302-Feb-200906:06
Package_1_for_kb967168~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,79002-Feb-200920:22
Package_for_kb967168_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42702-Feb-200920:22
Package_for_kb967168_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43402-Feb-200920:22

Properties

Article ID: 967168 - Last Review: October 7, 2011 - Revision: 2.0
APPLIES TO
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Standard without Hyper-V
Keywords: 
kbautohotfix kbexpertiseadvanced kbfix kbsurveynew kbqfe KB967168

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